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  • How are human rights protected in Canada? | Canadian Human Rights Commission
    laws The Canadian Charter of Rights and Freedoms of 1982 is part of Canada s Constitution The Charter protects every Canadian s right to be treated equally under the law The Charter guarantees broad equality rights and other fundamental rights such as the freedom of expression freedom of assembly and freedom of religion It applies to governments but not to organizations businesses or people It also protects the rights of all Canadians from infringements by laws policies or actions of governments including authorities such as the police For example if you are arrested without cause this could be a violation of your rights under the Charter Please note that the Canadian Human Rights Commission does not enforce the Charter or accept complaints under the Charter Complaints under the Charter must be filed in a court The Canadian Human Rights Act of 1977 protects people in Canada from discrimination when they are employed by or receive services from the federal government First Nations governments or private companies that are regulated by the federal government such as banks trucking companies broadcasters and telecommunications companies People can turn to the Canadian Human Rights Act to protect themselves against harassment or discrimination when based on one or more of the 11 grounds of discrimination such as race age and sexual orientation For example if a workplace policy offers benefits to some married couples but not others this may be considered discrimination under the Canadian Human Rights Act Although Canada s human rights laws are not part of the Constitution the Supreme Court has found that other laws must be interpreted in ways that are consistent with them In other words they are quasi constitutional Provincial and territorial human rights laws share many similarities with the Canadian Human Rights Act and apply many of the

    Original URL path: http://www.ccdp-chrc.ca/eng/content/how-are-human-rights-protected-canada (2016-02-13)
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  • I want to complain | Canadian Human Rights Commission
    process How to develop an internal dispute resolution process We are being considered for an employment equity audit Forward Plan for Notification I want to improve my workplace Where do I start How can I prevent discrimination in my workplace How can I resolve conflicts when they arise Where can I get help Organizations and Businesses Main Page Resources Frequently Asked Questions Helpful Links Publications Archived Publications News Room What s New News Releases Speeches Statements Glossary Multimedia Resources Main Page Breadcrumb trail Home General Public I want to complain General Public I want to know more about human rights I want to complain What do I need to know before filing a discrimination complaint How do I file a discrimination complaint What can I expect Quick Links I want to complain My employer obligations About us News Resources Listen I want to complain This is where you can find information about how to make a formal complaint because you believe you have been discriminated against Anyone who works for or receives services from a business or organization that is regulated by the federal government can make a complaint What do I need to know before filing a discrimination complaint

    Original URL path: http://www.ccdp-chrc.ca/eng/content/i-want-complain (2016-02-13)
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  • What do I need to know before filing a discrimination complaint? | Canadian Human Rights Commission
    Organizations and Businesses Main Page Resources Frequently Asked Questions Helpful Links Publications Archived Publications News Room What s New News Releases Speeches Statements Glossary Multimedia Resources Main Page Breadcrumb trail Home General Public I want to complain What do I need to know before filing a discrimination complaint General Public I want to know more about human rights I want to complain What do I need to know before filing a discrimination complaint How do I file a discrimination complaint What can I expect Quick Links I want to complain My employer obligations About us News Resources Listen What do I need to know before filing a discrimination complaint A summary of this page is available in accessible video ASL captioning and voice over If you think you have been discriminated against and are considering filing a complaint with the Canadian Human Rights Commission there are three things you need to know 1 The Commission will expect that you first try to resolve the issue where it took place The Commission s human rights officer will encourage you to try to solve the problem by using an internal dispute resolution process in your workplace if there is one If your complaint is with a service provider the human rights officer will encourage you to speak to a manager or contact the customer service department if the organization has one 2 Your complaint may be a provincial or territorial matter Provinces and territories are responsible for the majority of employers and service providers in Canada Things like restaurants grocery stores and gas stations fall under the responsibility of your province or territory So be prepared to go to a Provincial and Territorial Human Rights Agencies instead 3 Your complaint needs to meet certain criteria to be valid Not all unfair situations

    Original URL path: http://www.ccdp-chrc.ca/eng/content/what-do-i-need-know-filing-discrimination-complaint (2016-02-13)
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  • How do I file a discrimination complaint? | Canadian Human Rights Commission
    an internal dispute resolution process We are being considered for an employment equity audit Forward Plan for Notification I want to improve my workplace Where do I start How can I prevent discrimination in my workplace How can I resolve conflicts when they arise Where can I get help Organizations and Businesses Main Page Resources Frequently Asked Questions Helpful Links Publications Archived Publications News Room What s New News Releases Speeches Statements Glossary Multimedia Resources Main Page Breadcrumb trail Home General Public I want to complain How do I file a discrimination complaint General Public I want to know more about human rights I want to complain What do I need to know before filing a discrimination complaint How do I file a discrimination complaint What can I expect Quick Links I want to complain My employer obligations About us News Resources Listen How do I file a discrimination complaint If you believe you have experienced discrimination and would like to file a discrimination complaint you will need to fill out a complaint form There are three ways to obtain a complaint form contact the Commission in writing contact the Commission by telephone complete the Commission s complaint assessment tool an online questionnaire that will help you determine if you have a valid complaint It will take approximately 30 minutes to complete your online assessment Contacting the Commission by phone or in writing may mean you will have to wait longer to find out if your complaint is valid Once you have confirmed that you have a valid discrimination complaint and are ready to fill out your complaint form make sure to include the action or decision that you think is a discriminatory practice the grounds of discrimination involved and how the discriminatory practice affected you Mail or fax your

    Original URL path: http://www.ccdp-chrc.ca/eng/content/how-do-i-file-discrimination-complaint (2016-02-13)
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  • What can I expect? | Canadian Human Rights Commission
    you are complaining about Retaliation Some people may be upset that you have filed a complaint But it is against the law for anyone to threaten or intimidate you or treat you in a negative manner because of your complaint This is called retaliation If someone retaliates against you you can file a new complaint about it If the person s action is criminal inform the police as well Keep a written record of the action that includes times places and witnesses and an explanation of why you think the incident is retaliation Mediation If the Commission decides to deal with your complaint mediation could be offered The mediation process is voluntary and confidential It gives each side the opportunity to explain their understanding of the story and then attempts to resolve the concerns that led to the complaint Mediators are impartial and do not represent you or the other side If the mediation works then both sides must sign a settlement agreement This agreement would outline what you each have decided to do to resolve the dispute This is called reaching a settlement If mediation does not work your discrimination complaint will then be investigated Whatever was discussed during mediation cannot be used against you during the investigation Dave s Story Dave works in an interprovincial transportation company in Alberta Last spring he was in a serious accident that left him paralysed After rehabilitation Dave is ready to resume his duties as dispatcher However he has lost mobility in his legs and now uses a wheelchair Upon his return he finds that the company building is not accessible for people who use wheelchairs The washroom is too narrow and the office space needs to be reconfigured to adjust for his needs with an appropriate work station He speaks to the owner of the small family company who expresses his concern for the situation The owner tells Dave that the company can t afford a ramp or the necessary renovations to the bathroom and to his work station Dave is very disappointed and decides to contact the Commission about filing a complaint against his employer After speaking with the company owner about Dave s complaint a Commission officer asks Dave if he would take part in an informal dispute resolution process The goal is to bring everyone affected by the issue together to share their views and resolve the conflict Dave and the owner agree to meet with a professional mediator who acts as an independent third party The mediator hears both sides of the situation and leads a discussion about the cost of renovations and the benefits for the company and the users Dave and his boss agree to work together to inspect the building and create an action plan to make the space more accessible The plan will identify immediate needs and set out a schedule for what can be done later as part of regular maintenance Dave and his boss come to an agreement and sign a

    Original URL path: http://www.ccdp-chrc.ca/eng/content/what-can-i-expect (2016-02-13)
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  • Organizations and Businesses | Canadian Human Rights Commission
    obligations Equality Duty to Accommodate Equal Employment Opportunities We ve been named in a discrimination complaint What can we expect How do we prepare a response to the complaint I want to develop an internal process for resolving complaints What is an internal dispute resolution process How to develop an internal dispute resolution process We are being considered for an employment equity audit Forward Plan for Notification I want to improve my workplace Where do I start How can I prevent discrimination in my workplace How can I resolve conflicts when they arise Where can I get help Organizations and Businesses Main Page Resources Frequently Asked Questions Helpful Links Publications Archived Publications News Room What s New News Releases Speeches Statements Glossary Multimedia Resources Main Page Breadcrumb trail Home Organizations and Businesses Organizations and Businesses I want to know my obligations We ve been named in a discrimination complaint I want to develop an internal process for resolving complaints We are being considered for an employment equity audit I want to improve my workplace Quick Links I want to complain My employer obligations About us News Resources Listen Organizations and Businesses This is where you an employer or service provider with the federal government or a private company regulated by the federal government can find information about your obligations under federal human rights law and information about how to improve your workplace I want to know my obligations We ve been named in a discrimination complaint I want to develop an internal process for resolving complaints We are being considered for an employment equity audit I want to improve my workplace If you are an employer or a service provider within a First Nations community and want to know more about your role in protecting human rights you can also

    Original URL path: http://www.ccdp-chrc.ca/eng/content/organizations-and-businesses (2016-02-13)
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  • I want to know my obligations | Canadian Human Rights Commission
    response to the complaint I want to develop an internal process for resolving complaints What is an internal dispute resolution process How to develop an internal dispute resolution process We are being considered for an employment equity audit Forward Plan for Notification I want to improve my workplace Where do I start How can I prevent discrimination in my workplace How can I resolve conflicts when they arise Where can I get help Organizations and Businesses Main Page Resources Frequently Asked Questions Helpful Links Publications Archived Publications News Room What s New News Releases Speeches Statements Glossary Multimedia Resources Main Page Breadcrumb trail Home Organizations and Businesses I want to know my obligations Organizations and Businesses I want to know my obligations Equality Duty to Accommodate Equal Employment Opportunities We ve been named in a discrimination complaint I want to develop an internal process for resolving complaints We are being considered for an employment equity audit I want to improve my workplace Quick Links I want to complain My employer obligations About us News Resources Listen I want to know my obligations As an organization or business that is regulated by the federal government you are legally required to follow

    Original URL path: http://www.ccdp-chrc.ca/eng/content/i-want-know-my-obligations (2016-02-13)
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  • Equality | Canadian Human Rights Commission
    a discrimination complaint What can we expect How do we prepare a response to the complaint I want to develop an internal process for resolving complaints What is an internal dispute resolution process How to develop an internal dispute resolution process We are being considered for an employment equity audit Forward Plan for Notification I want to improve my workplace Where do I start How can I prevent discrimination in my workplace How can I resolve conflicts when they arise Where can I get help Organizations and Businesses Main Page Resources Frequently Asked Questions Helpful Links Publications Archived Publications News Room What s New News Releases Speeches Statements Glossary Multimedia Resources Main Page Breadcrumb trail Home Organizations and Businesses I want to know my obligations Equality Organizations and Businesses I want to know my obligations Equality Duty to Accommodate Equal Employment Opportunities We ve been named in a discrimination complaint I want to develop an internal process for resolving complaints We are being considered for an employment equity audit I want to improve my workplace Quick Links I want to complain My employer obligations About us News Resources Listen Equality Under the Canadian Human Rights Act you are required to ensure that all who are affected by your organization are treated equally regardless of their race gender sexual orientation or any of the other 11 grounds of discrimination listed in the Canadian Human Rights Act This means that you are required to ensure that your organization s policies and practices are fair and equitable and that they help prevent discrimination harassment or retaliation towards individuals or groups of individuals who work for your organization or receive services from it All employers are responsible for providing a workplace free from harassment Employers are obligated to take appropriate action against any employee

    Original URL path: http://www.ccdp-chrc.ca/eng/content/equality (2016-02-13)
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