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  • News - Canadian Foundation for Pharmacy
    general awareness The Neighbourhood Pharmacy Association of Canada recently released findings from a series of one on one interviews with a cross section of 48 pharmacy patients conducted by Decision Partners an independent research firm When asked about expanded services 65 indicated they were uncertain about what was meant by expanded services and or which services were available at their pharmacies For example most were unfamiliar with or unable to explain the terms chronic disease management treating common or minor ailments and MedsCheck Med Review Nearly all of those interviewed indicated a moderate to high level of interest in receiving specific expanded services particularly to help them understand their medications Yet when prompted later in the interview only 15 were familiar with the existing reimbursed medication assessment program available in their province including MedsCheck in Ontario Flu shots were a notable exception Two out of three patients knew that their pharmacy offered flu shots On the other hand only 20 reported having used the service The bottom line is that neighbourhood pharmacies should plan to promote their new service offerings aggressively basing those offerings on services with which patients are familiar and consistently using language that is simple and familiar

    Original URL path: http://cfpnet.ca/en/news/details/id/157 (2016-04-27)
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  • News - Canadian Foundation for Pharmacy
    get feedback on a number of diabetes related phone apps currently on the market In part 2 a group of diabetes patients were asked to assess the usefulness and usability of one of those pharmacist recommended apps Part one was to get a sense of who is specializing and what they re recommending says pharmacist Certina Ho one of the study s lead researchers and a Project Manager at the Institute for Safe Medication Practices Canada Next we wanted to focus on type 2 diabetes patients in particular because we think using technology can help with their lifestyle choices and disease management The preliminary results of part two of the study presented in February at the Canadian Society of Hospital Pharmacists Professional Practice Conference in Toronto showed that patient opinions were split on the usefulness of the app While one said there was no impact another said it helped facilitate communication with other healthcare providers Ho says some of the negative feedback could also be attributed to the higher age demographic of participants patients ranged from 51 64 Even though the pharmacist recommended it using these apps is very individualized says Ho Still I believe pharmacists do have an impact

    Original URL path: http://cfpnet.ca/en/news/details/id/160 (2016-04-27)
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  • News - Canadian Foundation for Pharmacy
    already feels like he s had an opportunity to make a real impact in contributing to community based pharmacy research and innovation in the profession In addition to valuing CFP s ongoing commitment toward funding unique pharmacy projects Desrosiers says knowing the Foundation is behind developing the upcoming Pharmacy Management in Canada textbook is another key draw to being involved I ve authored one of the chapters in the book and this textbook is something that s long overdue in the profession he says I think it will be really well received A registered pharmacist Desrosiers is currently the Director of Pharmacy Practice Support at the BC Pharmacy Association and owner of his own consulting firm Having participated on numerous committees and boards of directors of both provincial and national pharmacy organizations over the years he says he joined CFP in 2014 as a way to give back to the profession and because there were already some great people involved Over the past year I ve helped to promote the Foundation through my contacts and organizational affiliations especially in the west he says The focus forward will be to continue to develop a greater awareness of the Foundation s work

    Original URL path: http://cfpnet.ca/en/news/details/id/161 (2016-04-27)
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  • News - Canadian Foundation for Pharmacy
    disability through innovative interdisciplinary collaboration providing care in the places convenient to Canadians says Dr Norm Campbell Professor of Medicine at the University of Calgary and Chair in Hypertension Prevention and Control for the Heart and Stroke Foundation of Canada and the Canadian Institutes for Health Research The RxACTION study the first randomized control trial of independent pharmacist prescribing and funded in part by the Canadian Foundation for Pharmacy s Innovation Fund involved 22 pharmacists in Alberta with additional prescribing authority and 248 patients Patients in the intervention group met once a month with pharmacists who ordered lab tests and prescribed and adjusted antihypertensive medications as required based on current Canadian clinical practice guidelines Pharmacists also educated patients on the disease and adherence to therapy and supported patients efforts to make lifestyle changes At the start of the study the average blood pressure reading was 149 7 systolic 83 4 diastolic mm Hg After six months the systolic level decreased by an average of 18 0 mm Hg in the intervention group compared with a decrease of 11 0 mm Hg in the control group This proves that pharmacist independent prescribing improves the care of patients with hypertension As the

    Original URL path: http://cfpnet.ca/en/news/details/id/152 (2016-04-27)
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  • News - Canadian Foundation for Pharmacy
    Association of Retired Persons The Arthritis Society TAS Osteoporosis Canada and the Canadian Diabetes Association CDA shared their perspectives on what patients need from pharmacists in this new era of expanded services Our goal is to empower people to self manage their disease and we are not built on a chronic disease or person centred model said Joanne Simons TAS Chief Mission Officer and Executive Director Ontario Rather than focusing on prescribing outcomes she says pharmacists need to be asking better questions to figure out what patients really want and need from them This year TAS partnered with McKesson Canada to develop accredited online modules for healthcare professionals on the symptoms management and treatment of arthritis People who take the modules will get the stamp of approval that they are arthritis friendly pharmacists she said Dr Famida Jiwa President and CEO of Osteoporosis Canada urged pharmacists to do a better job of identifying patients at risk of fracture and to offer pharmacological therapy to those who qualify Adherence is a real problem with less than 40 of patients persisting with treatment after one year she pointed out Pharmacists can help improve quality of life in these patients and help reduce

    Original URL path: http://cfpnet.ca/en/news/details/id/153 (2016-04-27)
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  • News - Canadian Foundation for Pharmacy
    medication review was or that they d had one done said Denise Carpenter CEO of the association speaking at this year s Pharmacy Forum hosted by the Canadian Foundation for Pharmacy We need to think about how we characterize ourselves and what we do While the results showed that most consumers tend to think of pharmacists as accessible healthcare providers with an expertise in medications Carpenter said this just skims the surface of the potential of pharmacy services She urged the audience of pharmacists and industry leaders to think about pharmacists as full service providers and market themselves accordingly Our research suggests that there is a lack of awareness of services available to patients for their conditions yet there s also pent up demand she said We need to establish confidence in ourselves and we need to schedule time for patients Carpenter advised that pharmacists focus on providing one or two services really well market like crazy to build a customer base and then expand to other services The shifts in current practice don t have to be huge either she added noting that something as subtle as the language used with patients can be a major factor For example

    Original URL path: http://cfpnet.ca/en/news/details/id/154 (2016-04-27)
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  • News - Canadian Foundation for Pharmacy
    everything said Shaske John Papastergiou associate owner of two large Shoppers Drug Mart pharmacies in Toronto has implemented health risk screenings diabetes support and home visits as services that strike a chord with customers while also generating a steady flow of billings for other government funded services Investing in staff upfront is a necessary first step he emphasized These services are driving more prescriptions into the business and you have to staff appropriately The pharmacy s complementary diabetes screening clinics use the CANRISK questionnaire It is a really easy way to start In three hours we can screen 300 patients You don t get paid for it but it starts the relationship said Papastergiou For those patients identified to be at moderate or high risk pharmacists offer to conduct an A1C test If the result is high the pharmacist then offers to contact the physician and if the patient is on the provincial drug plan can submit a claim for a professional opinion Patients already diagnosed with diabetes participate in MedsCheck for Diabetes reviews and follow ups which are funded by government During each appointment pharmacists conduct an A1C test The home visits for homebound patients or those just out of hospital have probably generated the most attention noted Papastergiou adding that we make sure to reach out to the physician During visits pharmacists routinely test blood sugar blood pressure and cholesterol and administer flu shots These are very complicated patients on 12 medications on average Westport Village Pharmacy is building its business in professional services by tailoring offerings to the unique needs of its location In a town with a local population of just 680 the pharmacy caters to the thousands of tourists and summer residents who frequent the picturesque area part of Ontario s Rideau Canal system Four

    Original URL path: http://cfpnet.ca/en/news/details/id/155 (2016-04-27)
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  • News - Canadian Foundation for Pharmacy
    during his presentation at the Canadian Foundation for Pharmacy s recent Pharmacy Forum sums up one of the biggest challenges faced by community pharmacists today Until patients and payers can put their finger on what pharmacists and only pharmacists can do for them pharmacy will continue to be a profession with tremendous potential value but very little of it realized said Slavcev Assistant Professor at the School of Pharmacy University of Waterloo Value can be different things to different people In a commodity market the focus is on costs and there is value in that for some customers he noted However the only competitive platform is price and to succeed the business needs to be huge in scale The second approach is to create value through differentiation so that what you re doing is so unique that customers are willing to pay more said Slavcev The focus is not on the product but what can you do for your patient You are selling experiences not products This is where pharmacy desperately needs to go not only for its sake but for the sake of health care The challenge with differentiation however is financial sustainability A business model underpins everything stressed

    Original URL path: http://cfpnet.ca/en/news/details/id/156 (2016-04-27)
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