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  • Eastlink > Business Services > Support > enewsletter
    and services or to make changes to your account For technical support assistance with your Eastlink products and services For assistance or questions about your Eastlink Wireless cell phone bill For assistance with purchasing or upgrading your Eastlink Wireless cell phone or to make changes to your account For technical support assistance with your Eastlink wireless cell phone For technical support assistance with your Eastlink Business TV and Internet Our Live Support Hours Hours holder Note Holiday Hours May Differ Live Chat TV Internet Home Phone Home Security Offline Please call 1 888 345 1111 Wireless Offline Please call 1 888 345 1111 Business TV Internet Support Offline Please call 1 877 813 1727 An error has occurred Please ensure that you have selected a region Sign Up for our Business Email Newsletter Each month you ll receive an email from us about new offers community events and how Eastlink can help your business grow You can unsubscribe at any time by clicking on the Unsubscribe from future mailings link at the bottom of the Update email you receive Select Province Alberta British Columbia New Brunswick Newfoundland and Labrador Nova Scotia Ontario Prince Edward Island Quebec Required Select Community The

    Original URL path: https://www.eastlink.ca/businessservices/support/enewsletter.aspx (2015-11-17)
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  • Eastlink > iprelay > faq
    appear on your phone bill back to top Eastlink Customer Questions Why is my IP Relay Number 9 digits The nine digit number is unique Eastlink IP Relay personal phone number just like the ones used on standard telephone lines The nine digits reflect that this is an IP number and not a standard telephone line number Each number is unique The prefix numbers the first three numbers the area code do not include 800 877 or 866 back to top How do voice callers reach me Voice callers will dial the toll free Eastlink IP Relay number 1 855 883 9514 and provide the IP Relay operator with your dedicated 9 digit number The IP Relay operator will connect to your IP number You must be logged onto Eastlink IP Relay in order to receive an incoming call The voice caller s number will be displayed to you and you have the option to accept or ignore the incoming call back to top What happens if I m not logged onto the Eastlink IP Relay web page or choose to ignore an incoming voice call If you are not logged onto the Eastlink IP Relay web page or you choose to ignore an incoming voice call the voice caller will have the option to leave a text message Messages will be displayed on your Make a Call screen When you make a call your 10 digit number registered wireline number will be displayed on the other person s caller ID screen if they have one back to top Who can get a nine digit number Any person who has Eastlink local telephone service and has a hearing or speech impairment may register for a nine digit number for Eastlink IP Relay back to top Is this service offered in French Eastlink IP Relay is available in English and French Your IP Relay number can be routed to either an English or French IP Relay operator by selecting English or French as your preferred language in your Account Profile back to top Emergency Services Police Fire and Ambulance Can I dial emergency services using Eastlink IP Relay Yes but IP Relay is not designed for emergency calls so we urge you to call 9 1 1 using your TTY if available for emergency calls Calls placed to 9 1 1 while using IP Relay outside of Canada will not be completed If you need to contact emergency services such as police fire and ambulance using Eastlink IP Relay it may not be clear to the operator where you are calling from because IP Relay is not designed for emergency calls When using Eastlink IP Relay for your emergency calls in Canada be sure to describe your name location and any important information clearly so the operator can quickly contact your local emergency response centre Without restricting any other indemnities set forth herein you are responsible and shall indemnify Eastlink for and save Eastlink harmless from and against all charges losses

    Original URL path: http://www.eastlink.ca/iprelay/faq.aspx (2015-11-17)
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  • Eastlink > iprelay > iprelaytos
    not designed for emergency calls nor should it be used as a substitute for 9 1 1 services You are urged to use your message relay TTY to call 9 1 1 if available Calls placed to 9 1 1 while you are outside of Canada will not be completed You acknowledge and agree that in regard to a call to the emergency telephone number 9 1 1 use of the Service may result in calling line identification being delivered to Eastlink network the use of calling line identification in association with Service could result in calls originating from a location other than the location associated by Eastlink with the calling line identification for that number if in dispatching emergency services in response to a call to 9 1 1 reliance is placed on information associated with the calling line identification received by Eastlink s network in conjunction with the call to 9 1 1 emergency services may not be routed to the location from which the call to 9 1 1 originated and in regard to a call to 9 1 1 you or any person using the Service or any services used in conjunction with Service is responsible to provide complete and accurate information relating to the actual location of the emergency situation to the emergency services call operator Without restricting any other indemnities set forth herein you are responsible and shall indemnify Eastlink for and hold Eastlink harmless from and against all charges losses costs liabilities and damages of any kind whatsoever related to emergency services being dispatched to a location other than the location from which the call to 9 1 1 originated as a result of any use by you of the Service that results in the location associated by Eastlink with a calling line identification being a location other than the location from which the call to 9 1 1 originated or the failure by you or any person using the Service or any services used in conjunction with the Service to respond or provide complete or accurate information to a 9 1 1 or emergency call operator requesting a response or information in order to properly dispatch emergency services Your Responsibilities You are required to be properly registered via the Service Web Site and to have a Eastlink local telephone billing account in order to use the Service Your phone number must be the one that is currently on file with Eastlink Eastlink Service can only be used in areas where Eastlink offers service The Service cannot be used anywhere else Business customers are required to notify Eastlink when they no longer need the IP Relay account and or when they no longer have an authorized IP Relay user You must obtain an Internet access service and provide compatible end user equipment for use with the Service You are responsible for updating your all of your address information including your IP Relay account address and your wireline phone account address which must be

    Original URL path: http://www.eastlink.ca/iprelay/iprelaytos.aspx (2015-11-17)
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  • Service de Relais IP EastLink
    qui suit en ce qui concerne un appel au numéro de téléphone des services d urgence 9 1 1 l utilisation du Service peut entraîner la transmission de l identification de la ligne de l appelant au réseau d Eastlink l utilisation de l identification de la ligne de l appelant en lien avec le Service peut faire en sorte que des appels proviennent d un emplacement autre que celui associé par Eastlink à l identification de la ligne de l appelant pour ce numéro si lors de l envoi de services d urgence en réponse à un appel au 9 1 1 le service de répartition se fie à l information associée à l identification de la ligne de l appelant reçue par le réseau Eastlink en lien avec l appel au 9 1 1 il est possible que les services d urgence ne soient pas envoyés à l endroit d origine de l appel au 9 1 1 en ce qui concerne un appel au 9 1 1 vous ou toute personne utilisatrice du Service ou de tout service utilisé avec ce dernier devez fournir au téléphoniste des services d urgence des renseignements complets et exacts concernant l emplacement réel de la situation d urgence Sans restreindre toute autre obligation d indemnisation prévue par la présente entente vous êtes responsable et devez indemniser Eastlink de la totalité des frais des pertes des coûts des responsabilités et des dommages de toute nature liés à l envoi de services d urgence à un endroit autre que l emplacement d origine de l appel au 9 1 1 résultant de toute utilisation par vous du Service faisant en sorte que l emplacement associé par Eastlink à une identification de la ligne de l appelant est autre que l emplacement d origine de l appel au 9 1 1 ou du défaut par vous ou par toute personne utilisatrice du Service ou tout autre service utilisé de concert avec celui ci de répondre ou de fournir des renseignements complets et exacts à un téléphoniste du service 9 1 1 ou des services d urgence demandant des renseignements afin d envoyer les services d urgence de manière appropriée Vos responsabilités Vous devez être dûment inscrit par l entremise du site Web du Service et avoir un compte de facturation au service téléphonique local d Eastlink pour pouvoir utiliser le Service Votre numéro de téléphone doit être celui qui figure actuellement dans les dossiers d Eastlink Le Service Eastlink peut seulement être utilisé dans les zones de service d Eastlink Le Service ne peut être utilisé nulle part ailleurs Les clients commerciaux doivent aviser Eastlink lorsqu ils n ont plus besoin du compte de relais IP et lorsqu ils n ont plus d utilisateur de relais IP autorisé Vous devez obtenir un service d accès Internet et vous munir d un équipement compatible pour utiliser le Service Vous devez tenir à jour tous les renseignements relatifs à votre adresse y compris l adresse de

    Original URL path: http://www.eastlink.ca/iprelay/iprelayfr.aspx (2015-11-17)
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  • Latest news releases and media contacts – Eastlink
    account For technical support assistance with your Eastlink wireless cell phone For technical support assistance with your Eastlink Business TV and Internet Our Live Support Hours Hours holder Note Holiday Hours May Differ Live Chat TV Internet Home Phone Home Security Offline Please call 1 888 345 1111 Wireless Offline Please call 1 888 345 1111 Business TV Internet Support Offline Please call 1 877 813 1727 An error has occurred Please ensure that you have selected a region Order By Phone Call us toll free at 1 888 345 1111 Order Online Chat Live with an EastLink Representative Order In Store Locate your nearest EastLink Store Media Centre View our latest developments news releases and media contact information View By Year Select Year 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 http www eastlink ca About MediaCentre aspx Year 2015 http www eastlink ca About MediaCentre aspx Year 2014 http www eastlink ca About MediaCentre aspx Year 2013 http www eastlink ca About MediaCentre aspx Year 2012 http www eastlink ca About MediaCentre aspx Year 2011 http www eastlink ca About MediaCentre aspx Year 2010 http www eastlink ca About MediaCentre aspx Year 2009 http www eastlink ca About MediaCentre aspx Year 2008 http www eastlink ca About MediaCentre aspx Year 2007 http www eastlink ca About MediaCentre aspx Year 2006 http www eastlink ca About MediaCentre aspx Year 2005 Media Contact Jill Laing Public and Media Relations 902 446 1939 Jill Laing corp eastlink ca 2015 News Releases October 14 2015 Eastlink s fibre optic network and advanced technologies enable new Gig Internet September 15 2015 Eastlink to Offer iPhone 6s iPhone 6s Plus in Canada Beginning Friday September 25 May 26 2015 A whole new level of accessibility for the connected life Introducing Winston

    Original URL path: http://www.eastlink.ca/about/mediacentre.aspx?Year=2015 (2015-11-17)
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  • Latest news releases and media contacts – Eastlink
    Year 2014 http www eastlink ca About MediaCentre aspx Year 2013 http www eastlink ca About MediaCentre aspx Year 2012 http www eastlink ca About MediaCentre aspx Year 2011 http www eastlink ca About MediaCentre aspx Year 2010 http www eastlink ca About MediaCentre aspx Year 2009 http www eastlink ca About MediaCentre aspx Year 2008 http www eastlink ca About MediaCentre aspx Year 2007 http www eastlink ca About MediaCentre aspx Year 2006 http www eastlink ca About MediaCentre aspx Year 2005 Media Contact Jill Laing Public and Media Relations 902 446 1939 Jill Laing corp eastlink ca 2014 News Releases December 17 2014 Eastlink launches WWE Network HD and breaks 200 HD milestone December 8 2014 Eastlink nears completion of major multi million dollar fibre optic upgrade in Cochrane December 3 2014 Eastlink extends video leadership position giving customers access to CraveTV CTV GO and TSN GO December 1 2014 Introducing the Eastlink Events Centre Clarenville A passionate commitment to community and local sports November 6 2014 Eastlink TV premieres new renovation show Showcases innovation Maritime craftsmen and a local family s renovation journey November 5 2014 Eastlink to Offer iPhone 6 iPhone 6 Plus in Canada Friday November 7 October 24 2014 Eastlink and Basketball Nova Scotia BNS announce new partnership Local sports a cornerstone of Eastlink community support October 20 2014 CEED partners with Eastlink to further enhance support of Nova Scotia entrepreneurs October 16 2014 Great news for Montreal Canadiens Ottawa Senators fans in Northern Ontario NHL French Package Hockey fans get more hockey than ever before with Eastlink October 16 2014 Eastlink introduces unprecedented TV experience with Wireless TV Powered by Maestro Eastlink s Unmatched TV goes wireless taking TV in the home to all new places October 9 2014 Eastlink TV announces fall

    Original URL path: http://www.eastlink.ca/about/mediacentre.aspx?Year=2014 (2015-11-17)
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  • Latest news releases and media contacts – Eastlink
    eastlink ca About MediaCentre aspx Year 2014 http www eastlink ca About MediaCentre aspx Year 2013 http www eastlink ca About MediaCentre aspx Year 2012 http www eastlink ca About MediaCentre aspx Year 2011 http www eastlink ca About MediaCentre aspx Year 2010 http www eastlink ca About MediaCentre aspx Year 2009 http www eastlink ca About MediaCentre aspx Year 2008 http www eastlink ca About MediaCentre aspx Year 2007 http www eastlink ca About MediaCentre aspx Year 2006 http www eastlink ca About MediaCentre aspx Year 2005 Media Contact Jill Laing Public and Media Relations 902 446 1939 Jill Laing corp eastlink ca 2013 News Releases December 4 2013 The Whole Home experience just got more connected Eastlink Home Security and Automation launches in Sudbury and Timmins November 15 2013 Wireless customers in Nova Scotia and PEI to benefit from ALL NEW wireless plans that offer more value more choice more flexibility and more transparency November 5 2013 Consumers about to get a lot more from their Internet experience Introducing Internet Evolved from Eastlink October 22 2013 Eastlink and Halifax Rainmen Present The 2013 Fall Classic October 17 2013 Nova Scotia s BEST returns to Eastlink Magazine Even more mouth watering moments beginning this fall October 3 2013 Eastlink TV presents Sudbury Wolves Hockey September 17 2013 NSMMHL and Eastlink partner for the 2013 2014 season September 13 2013 Charlottetown and Eastlink proudly present The Eastlink Centre September 3 2013 Eastlink TV announces 2013 2014 coverage of Grande Prairie Storm hockey August 26 2013 Saugeen Shores town council meetings available live on Eastlink TV August 13 2013 Eastlink delivers Unmatched TV New national campaign focuses on the customer August 9 2013 Eastlink TV announces QMJHL Friday Night Hockey schedule The puck drops Friday Sept 13 on Eastlink TV HD channel 610 July 10 2013 Eastlink builds on Remote DVR experience with easy to use graphical guide that allows customers to schedule recordings from anywhere using their iPad June 25 2013 It s here The Movie Network TMN Encore and HBO Canada now available for Eastlink customers to view on their computer tablet and smart phone June 19 2013 Eastlink and the AIR MILES Reward Program join forces in Atlantic Canada Exclusive Atlantic partnership rewards Eastlink customers June 13 2013 Eastlink launches fastest Internet available in Cold Lake June 12 2013 Eastlink builds on video leadership with new Remote DVR Never miss a favourite TV show movie or the big game program your DVR from anywhere at anytime at no extra cost May 22 2013 Eastlink puts customers first with new Wireless service in Bridgewater Big savings in a bundle and no term contracts May 17 2013 Coast Cable launches fastest Internet Internet 80 launches today May 7 2013 Delta Cable launches fastest Internet Internet 200 launches today May 2 2013 Mooseheads Drakkar championship action broadcast live on Eastlink TV April 23 2013 MEDIA ADVISORY Eastlink TV follows Mooseheads to Rouyn Noranda for games 3 4 of QMJHL semi final

    Original URL path: http://www.eastlink.ca/about/mediacentre.aspx?Year=2013 (2015-11-17)
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  • Latest news releases and media contacts – Eastlink
    2011 http www eastlink ca About MediaCentre aspx Year 2010 http www eastlink ca About MediaCentre aspx Year 2009 http www eastlink ca About MediaCentre aspx Year 2008 http www eastlink ca About MediaCentre aspx Year 2007 http www eastlink ca About MediaCentre aspx Year 2006 http www eastlink ca About MediaCentre aspx Year 2005 Media Contact Jill Laing Public and Media Relations 902 446 1939 Jill Laing corp eastlink ca 2012 News Releases December 21 2012 MEDIA UPDATE It s here Apple iPad and iPhone Application now available for Eastlink s customers on the go December 5 2012 Eastlink extends Internet speed leadership in a bundle Introducing 80 Mbps Internet speed in Grande Prairie December 3 2012 Eastlink launches Video OnDemand in Alexandria Chesterville and Winchester Over 7 900 movies and TV programs available at the touch of a button November 20 2012 Eastlink delivers latest video innovation to its customers on the go November 1 2012 Eastlink takes the whole home experience another step further with Eastlink Home Security October 25 2012 Eastlink takes the customer experience to a whole new level Connecting customers with 24 7 365 expert technical support for all the electronic devices in their home October 18 2012 Eastlink TV proudly presents Nova Scotia s Best Fresh new feature only on Eastlink Magazine October 12 2012 Eastlink Home Phone launches in Port Elgin and Paisley with Free Phone for a year September 28 2012 MHL welcomes Eastlink as Bent Division Sponsor The Maritime Junior Hockey League and Eastlink announce new partnership September 24 2012 Eastlink TV now available in Digby Introducing the Maritimes 1 local sports channel September 12 2012 Eastlink unveils new modern retail store in Amherst New design focused on a fully connected customer experience September 12 2012 Eastlink Home Phone launches today in Bayfield Brucefield and Varna with Free Phone for a year September 12 2012 Eastlink Home Phone launches today in Ayton Mildmay and Neustadt with Free Phone for a year August 24 2012 Eastlink Home Phone launches today in Milverton and Millbank with Free Phone for a year August 16 2012 Eastlink unveils another three modern retail stores in the Maritimes New design focused on a fully connected customer experience August 16 2012 Exciting New Season of Local Sports Now in HD Only on the Maritimes 1 local sports channel Eastlink TV August 7 2012 Growing Chorus asks Ottawa to Say No to Bell Canada s Acquisition of Astral Media Inc July 27 2012 Catch CTV s coverage of the London 2012 Olympic Games with Eastlink OnDemand July 19 2012 Eastlink unveils new modern retail store in New Glasgow New design focused on a fully connected customer experience July 19 2012 Eastlink unveils new modern retail store in New Minas New design focused on a fully connected customer experience June 29 2012 Maritimes 1 sports channel launches HD Channel Eastlink TV s Channel 610 goes live July 1 June 18 2012 Eastlink unveils first flight of modern retail stores

    Original URL path: http://www.eastlink.ca/about/mediacentre.aspx?Year=2012 (2015-11-17)
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