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  • Canadian Signature Experiences - Canada Business Network
    Environment Site Selection General research and statistics Planning More Financing Find financing Government grants and financing Grants contributions and financial assistance Loans and cash advances Loan guarantees Tax refunds and credits Wage subsidies Equity investments Private sector financing Sources of private sector financing Accessing equity financing Personal assets Financing from non government organizations Business Planning Social enterprises and non profits Financing More Managing Day to day operations Managing your finances Operations planning Protecting your business Benchmarking Supply chain management Management leadership Organizational design Environment and business Exiting your business Employees Hiring employees Keeping employee records Teleworkers Managing employees during tough times Implementing tools for human resources administration Training E business security privacy and legal requirements Marketing and sales Marketing basics Promoting and advertising your business Sales and customer relationship management Selling to governments Marketing advertising and sales regulations Developing your website Using technology in your daily operations Social enterprises and non profits Managing More Growing Planning for business growth Things to consider before expanding your business Identify opportunities arising from your current business Ways to grow your business Business activities to achieve growth Business planning Organizations and resources for growth R D and innovation Improving your productivity with technology Research and development Commercialization Licensing and technology transfer opportunities Financing for innovation Innovative business activities Innovation resources Exporting and importing Exporting Importing Investing abroad Business support organizations Social enterprises and non profits Growing More Government Taxes GST HST Federal tax information Provincial and territorial tax information Tax refunds and credits Registering your business Regulations Regulated business activities Regulated industries Regulatory change Standards Permits and licences Copyright and intellectual property What is intellectual property Copyright Trade marks Patents Industrial designs Integrated circuit topographies Protecting your intellectual property in export markets Product licensing Selling to governments Why sell to the government Preparing to

    Original URL path: http://www.entreprisescanada.ca/eng/program/1974/ (2016-02-14)
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  • BDC Integrated Sales and Marketing consulting services - Canada Business Network
    financing Government grants and financing Grants contributions and financial assistance Loans and cash advances Loan guarantees Tax refunds and credits Wage subsidies Equity investments Private sector financing Sources of private sector financing Accessing equity financing Personal assets Financing from non government organizations Business Planning Social enterprises and non profits Financing More Managing Day to day operations Managing your finances Operations planning Protecting your business Benchmarking Supply chain management Management leadership Organizational design Environment and business Exiting your business Employees Hiring employees Keeping employee records Teleworkers Managing employees during tough times Implementing tools for human resources administration Training E business security privacy and legal requirements Marketing and sales Marketing basics Promoting and advertising your business Sales and customer relationship management Selling to governments Marketing advertising and sales regulations Developing your website Using technology in your daily operations Social enterprises and non profits Managing More Growing Planning for business growth Things to consider before expanding your business Identify opportunities arising from your current business Ways to grow your business Business activities to achieve growth Business planning Organizations and resources for growth R D and innovation Improving your productivity with technology Research and development Commercialization Licensing and technology transfer opportunities Financing for innovation Innovative business activities Innovation resources Exporting and importing Exporting Importing Investing abroad Business support organizations Social enterprises and non profits Growing More Government Taxes GST HST Federal tax information Provincial and territorial tax information Tax refunds and credits Registering your business Regulations Regulated business activities Regulated industries Regulatory change Standards Permits and licences Copyright and intellectual property What is intellectual property Copyright Trade marks Patents Industrial designs Integrated circuit topographies Protecting your intellectual property in export markets Product licensing Selling to governments Why sell to the government Preparing to sell to the government Selling to the federal government Selling to

    Original URL path: http://www.entreprisescanada.ca/eng/program/5263/ (2016-02-14)
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  • Negotiations - Canada Business Network
    Industrial designs Integrated circuit topographies Protecting your intellectual property in export markets Product licensing Selling to governments Why sell to the government Preparing to sell to the government Selling to the federal government Selling to provincial territorial and municipal governments Selling to foreign governments Government procurement glossary of terms Considering bankruptcy Government grants and financing Social enterprises and non profits Government More You are here Home Managing Marketing and sales Sales and customer relationship management Negotiations Negotiations Filter by Region Region Alberta British Columbia Manitoba Newfoundland and Labrador New Brunswick Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon and or Business type Negotiating is an inevitable part of doing business You negotiate with suppliers distributors and customers Good negotiations can lead to prosperity while bad negotiations can damage your business profitability Before you start The first step to a successful negotiation is to be prepared Have a plan Decide on your desired outcome before you negotiate and set your boundaries It is easy to define your best case scenario but what is the minimum you are willing to agree to before you walk away from the negotiating table Find out what you can about the people you are negotiating with Understanding their situation can give you the leverage you need to negotiate a favourable deal Take stock of things you have to offer the other party besides money Things you might want to include in your negotiations Level of service Payment schedule Contacts and introductions Partnerships with third parties Contract lengths and durations Expertise and knowledge sharing Principled negotiation Negotiations are generally perceived to be confrontational because each party is trying to get the best deal they can at the expense of the other person However negotiations can take on a more positive light You are not battling with the person across the table You are building a relationship and perhaps the start of a great partnership It helps to approach the process with a win win goal in mind One method of non adversarial bargaining is principled negotiation Follow the four steps to principled negotiation Separate the people from the problem Make the discussion about what is being negotiated not who is doing the negotiating Focus on interests not positions Both sides want something Focus on the goals rather than on how you want to accomplish those goals Invent options for mutual gain Do not approach the negotiations with the goal of getting what you want Make the goal something that benefits both sides Use objective criteria Base the negotiations on market values or traditional practices rather than on what you think things are worth Smart negotiating Preparation and planning are not the only elements of smart negotiating Handling yourself well at the negotiation table is also key Some things to keep in mind are Emotions Your emotions can work for or against you Sending out the right emotional response at the right time can signal your opinion of an offer This can prompt the

    Original URL path: http://www.entreprisescanada.ca/eng/page/2656/ (2016-02-14)
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  • Measuring sales force performance - Canada Business Network
    collect data and third you will need to analyze the information The last step is to define and implement solutions for correcting and improving your sales performance One reliable way to measure performance is to analyze the different variables that most impact your sales in order of priority You can also tally monthly numbers but comparing quarterly and yearly numbers may paint a more accurate picture of your true sales performance Quantitative variables Volume of sales in dollars One of the easiest variables to measure is the total dollar amount brought in by staff members or sales representatives Be aware though for a true sense of sales volume that you may want to deduct the refund related costs and other expenses such as entertainment Volume of sales in dollars total sales refunds returns expenses from last period or 90 000 100 000 2 000 3 000 5 000 Total profit generated Profit generated by a sales representative is simple to determine roughly it is the amount paid by customers less the representative s expenses less the product or service cost Total profit generated sales product cost overhead representative s expenses or 24 000 or 24 100 000 70 000 1 000 5 000 Number of new accounts opened It may be easy to track how many accounts a sales representative opens but the number means little on its own Representatives should also tend to existing accounts Number of calls made to existing accounts In today s world a sales representative may keep in touch with customers in many ways One customer may prefer in person meetings or phone calls Another customer may prefer to be contacted by email or by text message It is usually in the representative s best interest to understand a customer s preferred method of communication For this variable you can count the number of communications or the number of people contacted These activities can be tracked and tallied more easily if your sales force uses customer relationship management CRM software Dollars spent entertaining customers Depending on the nature of your business you may cover a representative s travel and entertainment expenses If so it may be wise to deduct these expenses when considering the total profit attributed to the representative Other variables Extent to which the sales representative promotes your business It can be difficult to measure the extent to which a representative sells your business Paying attention to attitude office talk online discussions and listening to client feedback can sometimes provide clues Completeness and accuracy of sales orders Returned merchandise inaccurate orders and billing mistakes can all be costly be mindful that saving time doesn t always end up saving money You can estimate a dollar amount per hour spent by subtracting the value of correcting errors extra shipping charges and time necessary to resolve customer complaints Promptness in submitting reports You can track whether or not representatives submit their reports within a set timeframe Knowledge of the business When you compare performance between

    Original URL path: http://www.entreprisescanada.ca/eng/page/2639/ (2016-02-14)
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  • Canada's anti-spam legislation - Canada Business Network
    for business growth Things to consider before expanding your business Identify opportunities arising from your current business Ways to grow your business Business activities to achieve growth Business planning Organizations and resources for growth R D and innovation Improving your productivity with technology Research and development Commercialization Licensing and technology transfer opportunities Financing for innovation Innovative business activities Innovation resources Exporting and importing Exporting Importing Investing abroad Business support organizations Social enterprises and non profits Growing More Government Taxes GST HST Federal tax information Provincial and territorial tax information Tax refunds and credits Registering your business Regulations Regulated business activities Regulated industries Regulatory change Standards Permits and licences Copyright and intellectual property What is intellectual property Copyright Trade marks Patents Industrial designs Integrated circuit topographies Protecting your intellectual property in export markets Product licensing Selling to governments Why sell to the government Preparing to sell to the government Selling to the federal government Selling to provincial territorial and municipal governments Selling to foreign governments Government procurement glossary of terms Considering bankruptcy Government grants and financing Social enterprises and non profits Government More You are here Home Government Regulations Regulated business activities Canada s anti spam legislation Canada s anti spam legislation Filter by Region Region Alberta British Columbia Manitoba Newfoundland and Labrador New Brunswick Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon and or Business type If you use electronic channels to promote or market your business or non profit organization Canada s anti spam law CASL may affect you Enforcement of CASL is a shared responsibility It is important for you as a business owner to familiarize yourself with your obligations and explore information on the legislation from each of the responsible government departments The Canadian Radio television and Telecommunications Commission CRTC is responsible for

    Original URL path: http://www.entreprisescanada.ca/eng/page/5218/ (2016-02-14)
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  • Human resources regulations - Canada Business Network
    times Implementing tools for human resources administration Training E business security privacy and legal requirements Marketing and sales Marketing basics Promoting and advertising your business Sales and customer relationship management Selling to governments Marketing advertising and sales regulations Developing your website Using technology in your daily operations Social enterprises and non profits Managing More Growing Planning for business growth Things to consider before expanding your business Identify opportunities arising from your current business Ways to grow your business Business activities to achieve growth Business planning Organizations and resources for growth R D and innovation Improving your productivity with technology Research and development Commercialization Licensing and technology transfer opportunities Financing for innovation Innovative business activities Innovation resources Exporting and importing Exporting Importing Investing abroad Business support organizations Social enterprises and non profits Growing More Government Taxes GST HST Federal tax information Provincial and territorial tax information Tax refunds and credits Registering your business Regulations Regulated business activities Regulated industries Regulatory change Standards Permits and licences Copyright and intellectual property What is intellectual property Copyright Trade marks Patents Industrial designs Integrated circuit topographies Protecting your intellectual property in export markets Product licensing Selling to governments Why sell to the government Preparing to sell to the government Selling to the federal government Selling to provincial territorial and municipal governments Selling to foreign governments Government procurement glossary of terms Considering bankruptcy Government grants and financing Social enterprises and non profits Government More You are here Home Government Regulations Regulated business activities Human resources regulations Human resources regulations Filter by Region Region Alberta British Columbia Manitoba Newfoundland and Labrador New Brunswick Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon and or Business type It is important to understand your obligations and responsibilities as an employer Following these rules will help ensure

    Original URL path: http://www.entreprisescanada.ca/eng/page/2718/ (2016-02-14)
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  • Health and safety regulations - Canada Business Network
    importing Exporting Importing Investing abroad Business support organizations Social enterprises and non profits Growing More Government Taxes GST HST Federal tax information Provincial and territorial tax information Tax refunds and credits Registering your business Regulations Regulated business activities Regulated industries Regulatory change Standards Permits and licences Copyright and intellectual property What is intellectual property Copyright Trade marks Patents Industrial designs Integrated circuit topographies Protecting your intellectual property in export markets Product licensing Selling to governments Why sell to the government Preparing to sell to the government Selling to the federal government Selling to provincial territorial and municipal governments Selling to foreign governments Government procurement glossary of terms Considering bankruptcy Government grants and financing Social enterprises and non profits Government More You are here Home Government Regulations Regulated business activities Health and safety regulations Health and safety regulations Filter by Region Region Alberta British Columbia Manitoba Newfoundland and Labrador New Brunswick Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon and or Business type Learn about your obligations regarding ensuring the safety of your products your services and your workplace Get information on best practices and inspections related to health and safety Products and services Permits and licences Find the federal provincial territorial and municipal permits and licences that you may need to start or manage your business For Industry Canada Consumer Product Safety Act If you manufacture import distribute or sell products find out what you need to do to ensure that your products are safe Boiler and pressure vessel safety Applies only to Saskatchewan If you manufacture install or operate pressure equipment learn about the safety standards and certifications that apply to you Good manufacturing practices for cosmetic products If you manufacture cosmetics products guidelines are available to ensure that you meet safety and quality requirements Radiation emitting devices You must ensure that radiation emitting devices such as X rays and tanning equipment comply with certain safety requirements Getting electrical products approved Applies only to Ontario If you manufacture import or sell electrical equipment in Ontario you need to make sure that it meets the Ontario Electrical Safety Code Cushioning material and upholstered articles in French only Applies only to Québec Find out about the rules to follow and the permits you need if you are engaged in commercial activities related to upholstering packing or stuffing Hazardous Products Act BC Applies only to British Columbia If you sell or import controlled products find out your requirements to adhere to the Hazardous Products Act in BC Wood products injury prevention Applies only to British Columbia Links tools publications and resources that can help you prevent common injuries and illness in the wood product manufacturing industry Place of business Workplace health and safety regulations Find out what you need to do to ensure the health and safety of your employees while they are at work Health and safety training and information for employers in French only Applies only to Québec Learn more about occupational health and safety issues

    Original URL path: http://www.entreprisescanada.ca/eng/page/2672/ (2016-02-14)
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  • Exporting regulations - Canada Business Network
    Government Taxes GST HST Federal tax information Provincial and territorial tax information Tax refunds and credits Registering your business Regulations Regulated business activities Regulated industries Regulatory change Standards Permits and licences Copyright and intellectual property What is intellectual property Copyright Trade marks Patents Industrial designs Integrated circuit topographies Protecting your intellectual property in export markets Product licensing Selling to governments Why sell to the government Preparing to sell to the government Selling to the federal government Selling to provincial territorial and municipal governments Selling to foreign governments Government procurement glossary of terms Considering bankruptcy Government grants and financing Social enterprises and non profits Government More You are here Home Government Regulations Regulated business activities Exporting regulations Exporting regulations Filter by Region Region Alberta British Columbia Manitoba Newfoundland and Labrador New Brunswick Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon and or Business type There are many opportunities for Canadian businesses to enter markets outside of Canada but the exporting process can sometimes seem overwhelming There are a number of different rules and regulations that you need to consider as you navigate this process and start selling your goods around the world Canadian Government requirements and processes When exporting commercial goods from Canada you will generally need to Have a Business Number with an import export account Determine the country of origin of the goods are they produced in Canada or somewhere else and potentially complete a Canadian certificate of origin Find out if the goods can be exported or if they are prohibited or restricted in any way Find out if you need an export permit Classify the goods according to the Harmonized System HS codes or the Canadian Tariff Classification Number Report your exports to Canada Border Services Agency Ship your goods which could involve an inspection of your shipment by Canada Border Services Agency and could bring about penalties if you do not comply with customs requirements You will need to find out how to obtain a Business Number and learn about the exporting requirements of the Canadian government Export and import controls Get permission to export or import products related to agriculture firearms logs softwood lumber steel textiles clothing the military and more Checklist for Exporting Commercial Goods Use this one pager as a reminder of the key steps involved in exporting your goods Business Number BN Your Business Number is your single account number for dealing with the government regarding GST HST payroll import export and other activities Step by Step Guide to Exporting Commercial Goods from Canada Get a detailed overview of the process of exporting commercial goods from Canada Permits and licences Find the federal provincial territorial and municipal permits and licences that you may need to start or manage your business Canadian Economic Sanctions Be aware of the Canadian sanctions that prohibit or restrict economic activity with specific countries organizations and individuals Importing country requirements In addition to complying with Canadian government requirements you will also need to know

    Original URL path: http://www.entreprisescanada.ca/eng/page/2728/ (2016-02-14)
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