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  • Optimizing your supply chain - Canada Business Network
    website Using technology in your daily operations Social enterprises and non profits Managing More Growing Planning for business growth Things to consider before expanding your business Identify opportunities arising from your current business Ways to grow your business Business activities to achieve growth Business planning Organizations and resources for growth R D and innovation Improving your productivity with technology Research and development Commercialization Licensing and technology transfer opportunities Financing for innovation Innovative business activities Innovation resources Exporting and importing Exporting Importing Investing abroad Business support organizations Social enterprises and non profits Growing More Government Taxes GST HST Federal tax information Provincial and territorial tax information Tax refunds and credits Registering your business Regulations Regulated business activities Regulated industries Regulatory change Standards Permits and licences Copyright and intellectual property What is intellectual property Copyright Trade marks Patents Industrial designs Integrated circuit topographies Protecting your intellectual property in export markets Product licensing Selling to governments Why sell to the government Preparing to sell to the government Selling to the federal government Selling to provincial territorial and municipal governments Selling to foreign governments Government procurement glossary of terms Considering bankruptcy Government grants and financing Social enterprises and non profits Government More You are here Home Managing Day to day operations Supply chain management Optimizing your supply chain Optimizing your supply chain Filter by Region Region Alberta British Columbia Manitoba Newfoundland and Labrador New Brunswick Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon and or Business type Effective management of your supply chain can improve how you do business In simple terms supply chain management is the coordination of all your activities related to filling client orders from pre production to delivery of the product During this process components of the product will change hands many times from your suppliers to manufacturing to storage to shipping and eventually to the point of delivery and consumption How does a small business begin this chain of command Supply chain model When implementing a supply chain management system you should consider looking for ways to improve efficiency in the following types of activities Forecasting and planning the balance of supply and demand Sourcing raw materials Manufacturing storing and delivering your product Handling possible product returns Dealing with feedback on customer service and improving your process if needed Where do you start Here are some ideas on implementing a supply chain management process for your business Improve collaboration with your buyers and suppliers by sharing information to modify or improve your manufacturing processes Keep inventory levels low by using just in time manufacturing or made to order products Outsource your manufacturing if needed to lower costs Invest in technology that will quickly transfer your requirements to suppliers and improve your time to market Use information technology to forecast sales procurement purchase orders shipments deliveries and so on Engage in dynamic discounting with suppliers Use customized software solutions to help manage your supply chain system process The supply chain management process is a series of

    Original URL path: http://www.entreprisescanada.ca/eng/page/2673/ (2016-02-14)
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  • Inventory management strategies - Canada Business Network
    tax information Tax refunds and credits Registering your business Regulations Regulated business activities Regulated industries Regulatory change Standards Permits and licences Copyright and intellectual property What is intellectual property Copyright Trade marks Patents Industrial designs Integrated circuit topographies Protecting your intellectual property in export markets Product licensing Selling to governments Why sell to the government Preparing to sell to the government Selling to the federal government Selling to provincial territorial and municipal governments Selling to foreign governments Government procurement glossary of terms Considering bankruptcy Government grants and financing Social enterprises and non profits Government More You are here Home Managing Day to day operations Supply chain management Inventory management Inventory management strategies Filter by Region Region Alberta British Columbia Manitoba Newfoundland and Labrador New Brunswick Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon and or Business type Inventory management is a crucial part of running a profitable business Establishing an effective inventory management process can help you Increase your working capital Analyze sales patterns Turn inventory into cash Inventory management practices can help you plan control and organize the goods and materials required for your business They will enable you to order the right type and amount of inventory to meet your customers needs and keep your goods moving off the shelves If inventory control is managed properly it can help your business reduce its costs achieve economies of scale and prepare your business for uncertainties Best practices Keep accurate inventory records consider using inventory control software to track and analyze your sales and inventory levels Put just in time inventory management into practice find suppliers that can meet your needs as you fill orders Pay attention to consumer and industry trends find out what hot new items are coming to the market so you are not left with obsolete inventory If you are having trouble selling items in your inventory consider offering discounts or donating them to charity Plan for the unexpected make sure you have a good relationship with back up suppliers to ensure that goods will be delivered if your main supplier cannot supply your products Set service level targets Keeping too much inventory can be expensive and you risk losing sales if you don t have what your customers need Setting targets for service levels can help you find a balance that works for you and your customers You may want to set targets and measure The percentage of orders filled The amount of time it takes for a customer to receive an order The number of sales you lose if you don t have the customer s item in stock Measure performance on a regular basis so you can adjust the targets or your process to meet your goals Talking to your customers about their expectations can help you set suitable service level targets so don t be shy keep the lines of communication open Predict sales Sales forecasting can be a challenging process but developing an accurate sales forecast will

    Original URL path: http://www.entreprisescanada.ca/eng/page/2636/ (2016-02-14)
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  • Leadership skills - Canada Business Network
    Business activities to achieve growth Business planning Organizations and resources for growth R D and innovation Improving your productivity with technology Research and development Commercialization Licensing and technology transfer opportunities Financing for innovation Innovative business activities Innovation resources Exporting and importing Exporting Importing Investing abroad Business support organizations Social enterprises and non profits Growing More Government Taxes GST HST Federal tax information Provincial and territorial tax information Tax refunds and credits Registering your business Regulations Regulated business activities Regulated industries Regulatory change Standards Permits and licences Copyright and intellectual property What is intellectual property Copyright Trade marks Patents Industrial designs Integrated circuit topographies Protecting your intellectual property in export markets Product licensing Selling to governments Why sell to the government Preparing to sell to the government Selling to the federal government Selling to provincial territorial and municipal governments Selling to foreign governments Government procurement glossary of terms Considering bankruptcy Government grants and financing Social enterprises and non profits Government More You are here Home Managing Day to day operations Management leadership Leadership skills Leadership skills Filter by Region Region Alberta British Columbia Manitoba Newfoundland and Labrador New Brunswick Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon and or Business type There s no question that you re the boss after all it s your business But are you a good leader Leadership is about more than giving orders to the people who work for you It is about gaining the trust and respect of your employees as you inspire them to perform successfully Qualities of a Strong Leader Whether you re starting a new business and becoming a boss for the first time or you ve been managing for years and you re looking to improve your leadership skills there are new things you can learn and behaviours to work towards Effective leaders often posess a healthy mix of the following identifiable traits Conviction It s vital that you believe in yourself Show that you know what your goals are and that you know how to achieve them Your employees will feed off your confidence and enthusiasm Vision Have a vision for the team as a whole Keep your employees in the loop they ll be motivated by their knowledge of the big picture going forward Their prosperity is directly aligned with your plans for success Stress the team angle every member of the team is as important as the next Make everyone s success your common goal Communication You can build a relationship with your employees based on trust and reliability when you communicate effectively This is a two way street listening to what they have to say and allowing for input is as important as getting your own messages across They want to know where you stand be honest fair and straightforward Give feedback when it s needed and be open to answering questions or providing coaching if necessary Delegation Recognize your employees strengths and weaknesses as well as your own Rather than micro

    Original URL path: http://www.entreprisescanada.ca/eng/page/3676/ (2016-02-14)
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  • Strengthen your management team - Canada Business Network
    Exporting Importing Investing abroad Business support organizations Social enterprises and non profits Growing More Government Taxes GST HST Federal tax information Provincial and territorial tax information Tax refunds and credits Registering your business Regulations Regulated business activities Regulated industries Regulatory change Standards Permits and licences Copyright and intellectual property What is intellectual property Copyright Trade marks Patents Industrial designs Integrated circuit topographies Protecting your intellectual property in export markets Product licensing Selling to governments Why sell to the government Preparing to sell to the government Selling to the federal government Selling to provincial territorial and municipal governments Selling to foreign governments Government procurement glossary of terms Considering bankruptcy Government grants and financing Social enterprises and non profits Government More You are here Home Managing Day to day operations Management leadership Strengthen your management team Strengthen your management team Filter by Region Region Alberta British Columbia Manitoba Newfoundland and Labrador New Brunswick Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon and or Business type When you start your own business you may be used to doing everything yourself As your business continues to grow you will need some help in overseeing your operations Some of your employees who have strengths in marketing sales accounting or informatics could assume that role Otherwise you may have to hire a senior team to oversee your operations so you can concentrate on the growth of your business What makes a good management team Flexibility If you are not flexible you will not be able to meet the needs of your employees nor will you meet the growth objectives of your business Making the most of the strengths of your employees Assist your employees in setting goals and task assignments based on the strengths of each one Having an open door policy Ensure employees feel part of the business by keeping the door open for suggestions and ideas on how to improve specific projects or the business itself Promoting your employees Be aware of the merits of your employees and encourage them to use their skill sets through the growth of your business If your team is weak in some areas start planning to improve it now You can strengthen your team by Upgrading your managers skills Modifying team structure and roles Hiring new people Bringing in outside directors and advisors Upgrade your managers skills If you can afford the time or if the skills gaps are minor consider upgrading the skills of some management team members There is a wide variety of training options available short intensive business type courses college or university courses and programs self study programs and Internet based training courses Employees Discover how to recruit hire and effectively manage your employees Training Find training opportunities for you and your employees and learn about essential skills in the workplace Modify team structure and roles Are your management team s skills and abilities being used effectively for the benefit of your business Consider whether a reworking of management roles

    Original URL path: http://www.entreprisescanada.ca/eng/page/2653/ (2016-02-14)
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  • What is customer relationship management? - Canada Business Network
    financing Social enterprises and non profits Government More You are here Home Managing Marketing and sales Sales and customer relationship management What is customer relationship management What is customer relationship management Filter by Region Region Alberta British Columbia Manitoba Newfoundland and Labrador New Brunswick Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon and or Business type Customer relationship management is a strategy for understanding your customers and their needs in order to optimize your interactions with them This philosophy leverages technology to create stronger relationships with former current and prospective customers while maximizing your marketing and customer service capabilities CRM can enable you to actively manage your customer relations in an organized and strategic manner In practice that means developing your company s methodologies internal operations software and Internet capabilities to be able to better address your customers needs and as a result make your relationships with your customers more profitable Using a CRM system you can keep track of key customer information such as contacts communications accounts purchases and preferences This can allow you to match your customers needs with your products and services By analyzing the data you can Identify your best customers Enrich and customize the way you communicate with your customers Manage marketing campaigns Reduce customer response times Serve wider geographical regions Customer relationship management systems A wide variety of customer relationship management systems exist from very simple to complex and range from online solutions to off the shelf software to custom tailored programming The use of spreadsheets or contact management software to keep track of your interactions with customers would be considered a simple CRM system To adopt a more effective system however you would require a comprehensive company wide effort to attract and retain customers through an integration of information people policies processes and technological strategies Even if you operate a very small business you ll discover that CRM technologies have become accessible and cost effective as technology solutions have increased and prices have dropped You can now access a wide range of online options web based applications that require no software purchase or install your business simply pays a subscription fee Like many small businesses you may opt to deploy your CRM technologies in steps perhaps starting with sales force automation or call centre software As your business grows and you and your employees become more familiar with the software and its capabilities you will begin to realize how other features can further help your business succeed Free to low cost technology applications Discover how using information and communications technology products can increase your sales and productivity Find free and low cost options Advanced customer relationship management As your company grows it may outgrow a simple contact management system leading you to consider implementing a full featured customer relationship management system An integrated CRM system can provide your business with the following Central database All of your employees can access a central database to view and update customer data

    Original URL path: http://www.entreprisescanada.ca/eng/page/2650/ (2016-02-14)
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  • Governance and partnerships - Canada Business Network
    records Teleworkers Managing employees during tough times Implementing tools for human resources administration Training E business security privacy and legal requirements Marketing and sales Marketing basics Promoting and advertising your business Sales and customer relationship management Selling to governments Marketing advertising and sales regulations Developing your website Using technology in your daily operations Social enterprises and non profits Managing More Growing Planning for business growth Things to consider before expanding your business Identify opportunities arising from your current business Ways to grow your business Business activities to achieve growth Business planning Organizations and resources for growth R D and innovation Improving your productivity with technology Research and development Commercialization Licensing and technology transfer opportunities Financing for innovation Innovative business activities Innovation resources Exporting and importing Exporting Importing Investing abroad Business support organizations Social enterprises and non profits Growing More Government Taxes GST HST Federal tax information Provincial and territorial tax information Tax refunds and credits Registering your business Regulations Regulated business activities Regulated industries Regulatory change Standards Permits and licences Copyright and intellectual property What is intellectual property Copyright Trade marks Patents Industrial designs Integrated circuit topographies Protecting your intellectual property in export markets Product licensing Selling to governments Why sell to the government Preparing to sell to the government Selling to the federal government Selling to provincial territorial and municipal governments Selling to foreign governments Government procurement glossary of terms Considering bankruptcy Government grants and financing Social enterprises and non profits Government More You are here Home Managing Day to day operations Organizational design Governance and partnerships Governance and partnerships Filter by Region Region Alberta British Columbia Manitoba Newfoundland and Labrador New Brunswick Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon and or Business type As your business grows and demands more of your time

    Original URL path: http://www.entreprisescanada.ca/eng/page/2801/ (2016-02-14)
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  • Funding and incentive programs for greening your business - Canada Business Network
    with the help of this loan guarantee program Canadian Industry Program for Energy Conservation Access financial assistance workshops and other services that can help your industrial facility save energy Cleantech Pre investment Program Applies only to Nova Scotia Apply for up to 50 000 to get your early stage clean technology business investment ready Coast Opportunity Funds Economic Development Fund Applies only to British Columbia Obtain funding for your sustainable business or economic development activities if you are a Participating First Nation or individual member of one on the BC coast Collaboration Voucher Program Applies only to Ontario You may be able to cut the cost of innovation technical expertise needed to keep your Ontario business competitive Conservation Fund Applies only to Ontario You could receive funding for new energy conservation programs and technology for your business ESSOR Forestry Business Component Applies only to Québec Want to increase the operational efficiency of your business You could get a loan guarantee for the acquisition or replacement of forestry equipment ESSOR Program Funding support for investment projects Applies only to Québec You could get funding to start your business upgrade your processes or facilities and contribute to creating or maintaining jobs Eastern Ontario Development Program Applies only to Ontario If you are located in a rural area of Eastern Ontario you could get financing to start or grow your business Eco Financing Applies only to Québec You could obtain a loan a loan guarantee or quasi equity funding to establish environmentally friendly business practices Electric Vehicle Incentive and Charging Incentive Programs Applies only to Ontario You might be eligible for rebates toward the purchase or lease of a new plug in hybrid electric or battery electric vehicle and a charging station Energy Smart Commercial Buildings Retrofit Program Applies only to New Brunswick You could get up to 3 000 to evaluate the energy efficiency of your business and up to 75 000 to pay for the energy upgrades Farm Credit Canada loans and lending options You could access flexible financing options for your farming agri food or agribusiness operation Financial support program for the commercial fisheries and aquaculture sector Applies only to Québec Your commercial fishing and aquaculture business could benefit from financial assistance to support its growth and sustainable development projects Fisheries and aquaculture loans Applies only to Prince Edward Island Your commercial fishery and or aquaculture business may be eligible for funding Fonds de développement de la transformation alimentaire Applies only to Québec Do you have a food processing business If so you could get financial assistance to increase your productivity and competitiveness Growing Forward 2 Growing Assurance Applies only to Manitoba If you are an agriproducer or agriprocessor interested in sustainable business practices you could find financial assistance Growing Forward 2 Growing Value Commercialization Applies only to Manitoba If you are an agriproducer or agriprocessor you could receive financing for pre commercialization commercialization and market development activities Industrial Systems Program Applies only to Québec You could get financing to

    Original URL path: http://www.entreprisescanada.ca/eng/page/2815/ (2016-02-14)
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  • Resources for greening your business - Canada Business Network
    enterprises and non profits Managing More Growing Planning for business growth Things to consider before expanding your business Identify opportunities arising from your current business Ways to grow your business Business activities to achieve growth Business planning Organizations and resources for growth R D and innovation Improving your productivity with technology Research and development Commercialization Licensing and technology transfer opportunities Financing for innovation Innovative business activities Innovation resources Exporting and importing Exporting Importing Investing abroad Business support organizations Social enterprises and non profits Growing More Government Taxes GST HST Federal tax information Provincial and territorial tax information Tax refunds and credits Registering your business Regulations Regulated business activities Regulated industries Regulatory change Standards Permits and licences Copyright and intellectual property What is intellectual property Copyright Trade marks Patents Industrial designs Integrated circuit topographies Protecting your intellectual property in export markets Product licensing Selling to governments Why sell to the government Preparing to sell to the government Selling to the federal government Selling to provincial territorial and municipal governments Selling to foreign governments Government procurement glossary of terms Considering bankruptcy Government grants and financing Social enterprises and non profits Government More You are here Home Managing Day to day operations Environment and business Resources for greening your business Resources for greening your business Filter by Region Region Alberta British Columbia Manitoba Newfoundland and Labrador New Brunswick Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon and or Business type Access information about the benefits of greening your business improving your eco efficiency and finding alternative energy solutions Funding and incentive programs for greening your business Find financial assistance programs that can help you make your business more environmentally friendly and more energy efficient CSR toolkit Learn how your business can integrate corporate social responsibility principles and practices that help promote innovation and sustainability SME Sustainability Roadmap Learn how this tool can help you manage your environmental impact Directory of Energy Efficiency and Alternative Energy Programs in Canada Find government and private sector programs that promote the use of alternative energy energy efficiency and energy conservation Office of Energy Efficiency publications Learn about better business practices that could save you money and energy while protecting the environment Canadian Environmental Sustainability Indicators Get easily understood overviews of important environmental issues as well as data and in depth interpretation Alternative fuels directory Discover the benefits and applications of electricity and fuels such as ethanol biodiesel natural gas propane fuel cells and hydrogen Environment Get official Canadian and international statistics on a number of topics related to the environment FleetSmart Find out how to make your fleet or trucking business more productive and how to reduce fuel consumption and emissions Energy Management Information Systems Find out how to audit your business energy use and to design a system for saving energy Environmental technology verification Find out how you can get your new environmental technology accepted both nationally and internationally Greening your business A guide to getting started Access this green business guide

    Original URL path: http://www.entreprisescanada.ca/eng/page/2836/ (2016-02-14)
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