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  • Canada's Law on Spam and Other Electronic Threats - Home - Canada's Anti-Spam Legislation
    how to obtain consent in this case CASL allows Canadian enforcement against spammers operating in Canada Note This website provides plain language information about the law but is not a substitute for the law itself You are strongly advised to review our information bulletins and seek your own legal advice regarding how to comply Tweet us Tweets by industrycanada Protect Yourself Watch the webinar Get the facts MYTH I won t be able to use email or my current email list to promote my products and services Fact You can continue to use email if you have express or implied consent from recipients During the 36 month transition period you can continue to use your current email list if you have previously provided your products or services to them and they haven t told you to stop MYTH It s illegal to send promotional emails text or instant messages or to post promotional information on social media Fact It is not illegal to send commercial electronic messages but you need consent CASL applies to emails text and instant messages and any similar messages sent to electronic addresses CASL does not apply to promotional information you post online in places like blogs or social media MYTH Pre CASL express consent is invalid Fact Express consent received before July 1 2014 remains valid and does not expire until the recipient withdraws it MYTH CASL will stop all spam including that from overseas Fact No law will eliminate all spam including that from overseas CASL allows Canadian enforcement against spammers operating in Canada MYTH Compliance is going to be onerous and costly for businesses Fact Businesses that already comply with privacy laws and use common best practices for email marketing will require little effort to comply with CASL The 36 month transitional provision provides time to adjust and seek express consent from pre existing clients MYTH I heard that I could be fined up to 10 million for sending an email and that there could be class actions Fact There are no automatic penalties The CRTC has a range of enforcement tools available from warnings to penalties up to 1 million for individuals and 10 million for businesses Key Dates December 2010 15 Canada s anti spam legislation CASL receives royal assent It is not brought into force to allow for further consultations on the new regulations that it created June 2011 30 The CRTC calls for comments on its proposed regulations under the Act July 2011 9 Draft regulations are pre published in the Canada Gazette Part I for a 60 day comment period August 2011 1 Fightspam gc ca is launched a new website dedicated to helping Canadians better understand and prevent spam December 2013 3 Final CASL regulations and the date that the Act will come into force are announced January 2014 23 The Competition Bureau the Office of the Privacy Commissioner of Canada and the CRTC agree to work together to implement their mandates under CASL April 2014 8

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/eng/home (2016-02-13)
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  • Media - Canada's Anti-Spam Legislation
    4 2013 Harper Government Delivers on Commitment to Protect Canadian Consumers from Spam October 10 2012 CRTC encourages businesses to start preparing for Canada s anti spam legislation August 15 2011 The Canadian Radio television and Telecommunications Commission has revised the procedural date established in the Call for comments on draft Electronic Commerce Protection Regulations CRTC The new deadline for comments on draft regulations is September 7 2011 August 1

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/eng/h_00048.html (2016-02-13)
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  • Terms and conditions - Canada's Anti-Spam Legislation
    markers may be used for the purpose of web analytics to remember your online interactions with Industry Canada s website Industry Canada uses WebTrends to improve its website When your computer requests an Industry Canada web page Industry Canada collects the following types of information for web analytics the originating IP address the date and time of the request the type of browser used the page s visited Industry Canada uses WebTrends internally and retains information collected for web analytics for a maximum period of 18 months After this period the information must be disposed of in accordance with the Standard on Privacy and Web Analytics and as authorized by the Librarian and Archivist of Canada The information is not disclosed to an external third party service provider Information used for the purpose of web analytics is collected pursuant to Industry Canada s enabling statutes Such data may be used for communications and information technology statistical purposes audit evaluation research planning and reporting For more information on how your privacy is safeguarded in relation to web analytics see the Standard on Privacy and Web Analytics Protecting the Security of Government of Canada Websites Industry Canada employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage This software receives and records the IP address of the computer that has contacted our website the date and time of the visit and the pages visited Industry Canada makes no attempt to link these addresses with the identity of individuals visiting the site unless an attempt to damage the site has been detected This information is collected pursuant to section 161 of the Financial Administration Act The information may be shared with appropriate law enforcement authorities if suspected criminal activities are detected Such information may be used for network security related statistical purposes audit evaluation research planning and reporting and is included in Personal Information Bank PSU 914 Public Communications Privacy Inquiry Any questions comments concerns or complaints you may have regarding the administration of the Privacy Act and privacy policies related to Industry Canada s web presence may be directed to the departmental Privacy Coordinator by email by telephone or in writing to Information and Privacy Rights Administration Industry Canada 2nd Floor West Tower C D Howe Building 235 Queen Street Ottawa ON K1A 0H5 Telephone 613 952 2088 Fax 613 941 3085 Email Kimberly Eadie If you are not satisfied with our response to your privacy concern you may wish to contact the Office of the Privacy Commissioner by email at info priv gc ca or by telephone at 1 800 282 1376 Using Files Located on Non Government of Canada Servers To improve the functionality of Industry Canada websites certain files such as open source libraries images and scripts may be delivered automatically to your browser via a trusted third party server or content delivery network The delivery of these files is intended to provide a seamless user experience by speeding response times and avoiding the need for each visitor to download these files Where applicable specific privacy statements covering these files are included in our Privacy Notice Providing Content in Our Official Languages The Official Languages Act the Official Languages Communications with and Services to the Public Regulations and Treasury Board policy requirements establish when we use both English and French to provide services to or communicate with members of the public When there is no obligation to provide these in both official languages content may be available in one official language only Information provided by organizations not subject to the Official Languages Act is in the language s provided Information provided in a language other than English or French is only for the convenience of our visitors Linking to Non Government of Canada Websites Links to websites not under the control of the Government of Canada are provided solely for the convenience of our website visitors We are not responsible for the accuracy currency or reliability of the content Industry Canada does not offer any guarantee in that regard and is not responsible for the information found through these links nor does it endorse the sites and their content Visitors should also be aware that information offered by non Government of Canada websites to which this website links is not subject to the Privacy Act or the Official Languages Act and may not be accessible to persons with disabilities The information offered may be available only in the language s used by the sites in question With respect to privacy visitors should research the privacy policies of these non Government of Canada websites before providing personal information Ownership and Usage of Content Provided on This Site Materials on this website were produced and or compiled by Industry Canada for the purpose of providing Canadians with access to information about the programs and services offered by the Government of Canada You may use and reproduce the materials as follows Non Commercial Reproduction Unless otherwise specified you may reproduce the materials in whole or in part for non commercial purposes and in any format without charge or further permission provided you do the following exercise due diligence in ensuring the accuracy of the materials reproduced indicate both the complete title of the materials reproduced as well as the author where available and indicate that the reproduction is a copy of the version available at URL where original document is available Commercial Reproduction Unless otherwise specified you may not reproduce materials on this site in whole or in part for the purposes of commercial redistribution without prior written permission from Industry Canada To obtain permission to reproduce Government of Canada materials on this site for commercial purposes Apply for Crown Copyright Clearance or write to Communications and Marketing Branch Industry Canada C D Howe Building 235 Queen Street Ottawa ON K1A 0H5 Email info ic gc ca You may also contact us to obtain additional information concerning copyright ownership and restrictions as

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/eng/00318.html (2016-02-13)
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  • About Us - Canada's Anti-Spam Legislation
    website has been developed to provide a credible consolidated and authoritative source of information for all Canadians about Canada s anti spam law Learn more about Oversight and Management Enforcement

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/eng/00235.html (2016-02-13)
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  • Contact Us - Canada's Anti-Spam Legislation
    and Telecommunications Commission CRTC Web CRTC Website Email CRTC General Enquiries Telephone 819 997 0313 Toll free 1 877 249 2782 TTY for hearing impaired only 1 877 909 2782 Fax 819 994 0218 Mailing address Canadian Radio television and Telecommunications Commission Ottawa Ontario K1A 0N2 Canada 2 Violations liability penalties Canadian Radio television and Telecommunications Commission CRTC Web CRTC Website Email CRTC General Enquiries Telephone 819 997 0313 Toll free 1 877 249 2782 TTY for hearing impaired only 1 877 909 2782 Fax 819 994 0218 Mailing address Canadian Radio television and Telecommunications Commission Ottawa Ontario K1A 0N2 Canada 3 False or misleading representation fraudulent activity Competition Bureau Online Competition Bureau Information Request Telephone 819 997 4282 Toll free 1 800 348 5358 TTY for hearing impaired only 1 800 642 3844 Fax 819 997 0324 Mailing address Competition Bureau 50 Victoria Street Gatineau Quebec K1A 0C9 Canada 4 Electronic address harvesting and the collection of personal information by spyware Office of the Privacy Commissioner of Canada Email General Enquiries Telephone 819 994 5444 Toll free 1 800 282 1376 TTY for hearing impaired only 1 866 694 8389 Fax 819 994 5424 Mailing address Office of the

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/eng/00001.html (2016-02-13)
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  • Sign Up for Updates - Canada's Anti-Spam Legislation
    this website may be used to prepare a reply The personal information is collected pursuant to the provision in the department s enabling statutes Such information may be used for statistical evaluation and reporting purposes The information is included in the personal information bank PSU 914 Public Communications The information may be shared with programs and activities of Industry Canada should your inquiry pertain to a specific program or activity of the department In such cases the information is included in the personal information bank of the program or activity The transmission of this information is not secure so sensitive personal information such as your Social Insurance Number should not be included in your message If after reading this statement you prefer not to submit your inquiry via the Internet you may use one of the following methods By Telephone 613 954 5031 Toll free 1 800 328 6189 Canada By Mail Industry Canada Web Service Centre Industry Canada C D Howe Building 235 Queen Street Ottawa Ontario K1A 0H5 Canada In Person at Headquarters or Regional Offices Teletypewriter 1 866 694 8389 toll free Privacy Inquiry Any questions comments concerns or complaints you may have regarding the administration of

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/eng/00199.html (2016-02-13)
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  • Le pourriel vous inquiète? 5 choses à surveiller - Affiche - La Loi canadienne anti-pourriel
    transigez fréquemment Repérez les signes dans cette liste même lorsque vous semblez reconnaître l expéditeur Utilise des tactiques alarmistes Par exemple votre compte sera effacé si vous ne répondez pas Demande de l argent à l avance Semble trop beau pour être vrai Vous avez gagné un voyage Méfiez vous d offres d argent ou de prix inattendus n envoyez jamais d argent ou ne fournissez pas vos renseignements personnels

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/fra/00260.html (2016-02-13)
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  • Questions générales - La Loi canadienne anti-pourriel
    les renseignements personnels Sujet Votre question ou commentaire Désirez vous une réponse Oui Non EID Votre information Indique que le renseignement est obligatoire Courriel Prénom Nom de famille Téléphone Area

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/fra/00300.html (2016-02-13)
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