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  • Explanatory Note - Canada's Anti-Spam Legislation
    2005 examining the spam situation in Canada and recommended among other measures that legislation specifically aimed at combating spam be created The Act will involve several agencies in the regulation of commercial electronic messages and other electronic threats namely the Competition Bureau the Office of the Privacy Commissioner and the Canadian Radio television and Telecommunications Commission In addition to establishing a regulatory framework to address spam and other electronic threats such as identity theft phishing spyware malware and botnets in Canada the Act gives these agencies the authority to share information and evidence with international counterparts Some sections of the Act were brought into force on April 1 2011 amending the Personal Information Protection and Electronic Documents Act PIPEDA to provide exceptions to the Privacy Commissioner s obligation to investigate every complaint filed and allow her to share information and evidence with her international and provincial counterparts The Act introduces new violations concerning sending commercial electronic messages and the installation of computer programs To reduce risks to businesses affected by the provisions in the Act related to computer programs the provision in the Act that introduces the new violation regarding the installation of computer programs i e section 8 as well as section 6 of the Governor in Council Regulations which addresses situations where there is deemed consent pursuant to section 10 8 of the Act will come into force six months after the bulk of the Act comes into force including the provisions related to sending commercial electronic messages The Act will be enforced both through regulatory measures such as administrative monetary penalties and through a private right of action In order to ease the transition for businesses to this regulated environment the sections of the Act that provide for enforcement through a private right of action i e

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/eng/00270.html (2016-02-13)
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  • Spam - Canada's Anti-Spam Legislation
    is totally safe Many spammers are using complicated programs which find and take advantage of unprotected computers that have been left turned on and connected to the Internet If you turn off your computer and disconnect it from the Internet you ll prevent harmful programs from connecting to and entering your computer system Update your Web browser regularly Make sure you regularly check for updates to your Web browser The companies that design Web browsers are always looking for ways to make their software safer in order to protect their customers Protect your Email Delete spam email messages without opening them Spam can often have an invisible programming code that allows spammers to validate an email address when a message is opened A validated email address is more likely to receive spam than one that isn t validated so be sure to delete the email before opening it If however you are receiving emails from a legitimate organization that you have registered your email address with and no longer wish to receive emails from them you may use their unsubscribe service rather than deleting the messages Legitimate organizations are happy to keep the amount of unwanted email down Turn off the preview pane in your email software The preview pane is a window that allows you to preview the contents of an email message without having to open it The invisible programming code that spammers often use can be activated through the preview pane Most email programs give you the option of turning off the preview pane You will find more information on this issue in the documentation for your email program Set up filtering options in your email software By setting up filtering options in your email software you have a better chance of controlling the spam that you receive Consult your software s documentation for additional information Create an alphanumeric email address Creating an email address that includes both numbers and letters makes it more difficult for spammers to guess your address Example john72robert ca Have more than one email address It s a good idea to have one email address that you only use for friends and family a second one that you use for dealing with trusted businesses and a third for other activities such as subscriptions message board postings social networking sites and other online services that require an email address Having a third email account for the other activities may lower the amount of spam received in your email accounts used for dealing with trusted businesses and for communicating with friends and family Check with your Internet Service Provider ISPs to find out how you can setup additional email addresses A number of free email services are also available on the Internet Protect Yourself Never respond to an email asking for your personal information Phishers often send authentic looking messages that appear to come from legitimate companies requesting personal information or asking you to confirm personal information which is then used for fraudulent purposes

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/eng/00208.html (2016-02-13)
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  • Phishing - Canada's Anti-Spam Legislation
    you to confirm personal information which is then used for fraudulent purposes Do not respond to email claiming to be from for example your financial institution or other legitimate organizations asking you to provide your passwords financial information or other personal information Your bank should never send you an email asking you to provide this information Even though your bank may call you if they suspect fraudulent activity on your bank account or credit card they should never ask you to provide your passwords or account numbers verbally or via the telephone keypad If you are asked for this type of information phone the organization to verify that the request is valid but do not use the email address or telephone contact information provided in the email as it could be false as well Instead look up the contact information for the organization on their website in the phone book or on printed correspondence you may have from them Never enter your personal information in a pop up screen Phishers can direct you to a real company s website but then an unauthorized pop up screen created by the phisher will appear asking you to provide personal information Legitimate companies do not ask for personal information via pop up screens Never open email attachments from someone you don t know Even if the message looks like it came from someone you know it could be from phishers trying to steal your information If you are not expecting an email attachment from someone verify with that person before opening it Install anti virus and firewall software Phishing emails may contain software and computer viruses that can harm your computer or track your activities on the Internet without your knowledge Many Internet Service Providers ISPs in Canada provide security software to their

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/eng/00207.html (2016-02-13)
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  • Spyware - Canada's Anti-Spam Legislation
    of spyware being installed on your computer Install anti virus and firewall software Anti virus software can help protect your computer from computer viruses It can also help remove known viruses from an infected computer system Make sure you choose anti virus software that is up to date so that it recognizes current and old viruses A personal firewall is a software package that helps you control information that is received and sent from your computer Make sure to choose a firewall that provides protection for information you receive incoming and information you send outgoing Many Internet Service Providers ISPs in Canada provide security software to their customers for free Check with your ISP to find out if they have software available for you to install Update your anti virus program and personal firewall regularly New computer viruses are found every day Many software packages allow you to check for viruses and download updates automatically auto update You may be able to find more details on how to update your software in the information available with each software package Download anti spyware protection Anti spyware protection can help protect your computer from spyware and other unwanted software However don t click on links in spam or pop ups that claim to offer anti spyware you may be unintentionally installing spyware Ensure that you only purchase or download software from trusted sources Update your Web browser regularly Make sure you regularly check for updates to your Web browser The companies that design Web browsers are always looking for ways to make their software safer in order to protect their customers Adjust your Web browser s security settings You should be able to adjust your Web browser s security settings to choose a higher level of security Know what you re installing

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/eng/00209.html (2016-02-13)
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  • Mobile Protection Toolbox - Canada's Anti-Spam Legislation
    everyday life easier quicker and or more enjoyable for the consumer Cyber criminals create apps of their own which if downloaded by a consumer can install malware onto a device giving the criminal access to sensitive information such as contact lists password information calendars and personal photos Some malware can even give a cyber criminal the ability to remotely control your mobile device without your knowledge or consent Tips Never download an application from the Internet if you don t know or trust the source Read the description of the application before deciding whether to download it as well as reviews posted by other consumers who have downloaded the application before you Avoid downloading an application if the description contains misspellings or poor use of grammar and punctuation Before loading an app ensure you have installed security software on your mobile device and that it is kept up to date Be cautious of applications which request access to personal information especially if it seems suspicious For example if a game application requests access to your photo albums and email accounts If you give permission to an application to send text messages on your behalf be wary of the possibility of

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/eng/00245.html (2016-02-13)
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  • Mobile Protection Toolbox - Canada's Anti-Spam Legislation
    visitors with a mobile device can get wireless access to the Internet via a Wi Fi access point An evil twin is a term for a rogue Wi Fi access point that appears to be a legitimate one offered on the premises but actually has been set up by a hacker to eavesdrop on wireless communications among Internet surfers Hackers pose as legitimate Wi Fi sources to steal passwords and other sensitive information from unsuspecting users Tips Never surf the Internet on a Wi Fi network without first enabling your firewall When possible enable the Secure Sockets Layer SSL and HTTPS options to increase your security when accessing email and social networking sites Do not conduct transactions or exchange sensitive data on an HTTP web URL Look for HTTPS sites which are safer and more secure Avoid exchanging sensitive data when using a public Wi Fi network Wait until you get home and have access to the Internet through a safe trusted source Before connecting to a Wi Fi network be aware of the dangers of evil twins Turn off the Wi Fi connection on your mobile device when you are not using the Internet Hackers can use it to

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/eng/00238.html (2016-02-13)
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  • Mobile Protection Toolbox - Canada's Anti-Spam Legislation
    cannot use it without the correct password Choosing a simple easy to guess password and using it for all of your accounts can put you at risk from hackers and thieves It is important to create multiple strong passwords to protect yourself and your personal information from being compromised Words found in the dictionary birthdates and names of family members or pets are all common examples of weak passwords Longer harder to guess combinations of upper and lower case letters and numbers make stronger passwords Some services offer to link more than one account to one shared password If a thief were to discover your password he or she would then have access to several of your accounts Tips Enable settings that automatically password protect the screen of your device when it is not being used This will reduce the risk of other people gaining access to your device if it is lost or stolen Create a strong password for each account you have using a mix of upper and lower case letters numbers and symbols To create something that is strong yet easy to remember try using a phrase such as Thereare12eggsinabox If there is a character limit try

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/eng/00242.html (2016-02-13)
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  • Mobile Protection Toolbox - Canada's Anti-Spam Legislation
    concern when using a digital wallet If a consumer loses his or her mobile device whoever acquires it may have access to banking information saved on it and may be able to make unauthorized purchases at will Like all wireless Internet technologies mobile devices run the risk of being compromised by sophisticated criminals Tips When making online purchases a digital wallet will usually automatically fill in order forms with the

    Original URL path: http://www.infoconsommation.ca/eic/site/030.nsf/eng/00247.html (2016-02-13)
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