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  • Ministry of Transportation Service Commitments
    was not operational on three separate days for a combined outage of 21 hours 99 85 IVR was operational IVR was not operational on three separate days for a combined outage of eight 8 hours Updated MTO website with road closure conditions information five times per day a total of 1 060 times 99 85 Live agents were not available on three separate days between 8 30 a m and 5 00 p m for a combined outage of eight 8 hours Action to Address Performance Issues Information technology addresses the website and telephone operational issues for public facing services delivered via the website and the telephone immediately following identification of a problem Due to system upgrades information for telephone IVR is not available MTO Service Commitment Service Commitment Corridor Management Permit Applications Gas Tax Program Medical Review International Registration Plan Road Construction Report Road Test Appointment Booking Snow and Ice Control Winter Road Conditions Wolfe Island Glenora Ferry Services Related Links Drivers and Vehicles Highway Corridor Management Highway Management Traveller s Road Information TRIP Winter Road Conditions Feedback Form About the Ministry Minister Bio About the Ministry Service Commitment Videos Ministry Offices Sustainability Accessibility for Ontarians Printable Forms FAQ s News Ontario Newsroom News Releases New Information House Statements Events Traveller Info Highway 401 Traffic Map Road Closures Kingston Area Ferry Schedule Road Signs High Occupancy Vehicle Lanes Highway 407 ETR Weatheroffice Driver Licensing Driver and Vehicle Licensing Driver Licensing Getting an Enhanced Driver s Licence Ontario Photo Card Getting a Driver s Licence Driver Handbooks On line Renewing a Driver s Licence Driver Training Courses Revoked Driving Schools Commercial Drivers aged 65 79 Demerit Points Driver Improvement Office DriveTest Centres Vehicle Licensing Driver and Vehicle Licensing Vehicle Licensing Insurance Coverage for Seasonal Vehicles Accessible Parking Permit Alternative Vehicles

    Original URL path: http://www.mto.gov.on.ca/english/service-commitment/winter-road-conditions-report-2012.shtml (2014-08-11)
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  • Ministry of Transportation Service Commitments
    service commitment achieved 99 65 Website was operational Website was not operational on five separate days for a combined outage of 18 hours 99 85 IVR was operational IVR was not operational on four separate days for a combined outage of seven and half 7 5 hours Updated MTO website with road closure conditions information 5 times per day a total of 1 060 times 99 92 Live agents were not available on two separate days between 8 30 a m and 5 00 p m for a combined outage of four 4 hours Action to Address Performance Issues Information technology addresses the website and telephone operational issues for public facing services delivered via the website and the telephone immediately following identification of a problem MTO Service Commitment Service Commitment Corridor Management Permit Applications Gas Tax Program Medical Review International Registration Plan Road Construction Report Road Test Appointment Booking Snow and Ice Control Winter Road Conditions Wolfe Island Glenora Ferry Services Related Links Drivers and Vehicles Highway Corridor Management Highway Management Traveller s Road Information TRIP Winter Road Conditions Feedback Form About the Ministry Minister Bio About the Ministry Service Commitment Videos Ministry Offices Sustainability Accessibility for Ontarians Printable Forms FAQ s News Ontario Newsroom News Releases New Information House Statements Events Traveller Info Highway 401 Traffic Map Road Closures Kingston Area Ferry Schedule Road Signs High Occupancy Vehicle Lanes Highway 407 ETR Weatheroffice Driver Licensing Driver and Vehicle Licensing Driver Licensing Getting an Enhanced Driver s Licence Ontario Photo Card Getting a Driver s Licence Driver Handbooks On line Renewing a Driver s Licence Driver Training Courses Revoked Driving Schools Commercial Drivers aged 65 79 Demerit Points Driver Improvement Office DriveTest Centres Vehicle Licensing Driver and Vehicle Licensing Vehicle Licensing Insurance Coverage for Seasonal Vehicles Accessible Parking Permit Alternative

    Original URL path: http://www.mto.gov.on.ca/english/service-commitment/winter-road-conditions-report-2011.shtml (2014-08-11)
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  • Traveller's Road Information Portal - About COMPASS
    expansion activities Top of page How Does Compass work Vehicle Detector Stations Closed Circuit Television Cameras Maintenance Patrol Traffic Operations Centre Changeable Message Signs Emergency Response Agencies Traffic and Road Information Systems Traffic flow on the freeway is monitored continuously by Vehicle Detector Stations VDS composed of inductance loops embedded beneath the pavement with a minimum of one loop per lane Stations that have a double loop arrangement are specifically designed to measure averaged vehicle speeds and lengths as well as traffic volume count and occupancy information These VDS are installed at frequent intervals along the main freeway approximately 500 m to 800 m apart and on transfer roads exit and entrance ramps and nearby connecting freeways The traffic information collected by the VDS is transmitted to the Traffic Operations Centre TOC over a Communications System fiber optic and coaxial installed along the freeway Information is processed by the FTMS Computer System and then displayed to the operator on a computer terminal and a colour graphics system Maintenance staff patrolling on the freeway also act as an additional means of detection and are directed to call in any incidents they may observe They also have an important role to play in providing clean up and traffic control services for major incidents Closed Circuit Television CCTV cameras located approximately one kilometre apart along the freeway transmit live images to the traffic operations centre to confirm information from the vehicle detector stations and to identify problems on the freeway quickly Upon confirmation of a freeway incident that slows or obstructs traffic the operator will coordinate and dispatch the appropriate emergency response agencies such as Ontario Provincial Police fire departments ambulance services and towing companies To inform motorists of upcoming traffic conditions operators approve computer generated messages for display on the Changeable Message

    Original URL path: http://www.mto.gov.on.ca/english/traveller/trip/compass.shtml (2014-08-11)
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  • Traveller's Road Information Portal - About COMPASS - Freeway Traffic Management Systems
    the communications subsystem The computer system will use the data to monitor traffic patterns and identify traffic incidents as they occur An inductance loop detector system basically consists of three components a loop embedded in the pavement consisting of multiple turns of wire a lead in cable which connects the loop wire to the input of the loop detector amplifier a detector amplifier that intensifies the electrical energy produced by the detector loop The loop detector shape may vary depending on its requirements diamond shaped loops are used in multiple lane mainline sections because they are less likely to pick up vehicles on adjacent lanes rectangular shaped loops are used in freeway ramps where only one travel lane exists The wide detection zone ensures detection of vehicles around the curves Vehicle detector stations that have a double loop arrangement are specifically designed to measured vehicle speeds and lengths in addition to the traffic volumes and occupancy information Stations with one loop per lane are capable of directly measuring traffic volumes and occupancy information only Top of page Changeable Message Signs CMS The CMS Subsystem is the primary FTMS interface with freeway motorists The messages on the signs are controlled by the system operator and the content of the messages is based on the data received from the vehicle detector stations and CCTV camera subsystem The messages generally advise the freeway motorists of the traffic conditions ahead and suggests alternative routing which is more time efficient and safer The messages are displayed at specific locations in order to allow all the freeway motorists to have enough information to select a route when arriving at a decision point Each CMS is connected to a CMS controller located in the field cabinet The CMS controllers are connected to the FTMS Central Computer at the traffic operations centre via the communications subsystem Using the traffic data collected from vehicle detector stations the central computer is capable of recommending specific messages on the appropriate CMS CMSs within the Highway 401 Compass System are primarily used to provide information to motorists with respect to collector express diversion diversion to and from connecting freeways as well as advising motorists of adverse traffic conditions ahead The sign display face is made up of 2 full matrix graphics panel with one on each end plus 3 line matrices in the middle The CMS messages are governed by the 3 line and 25 character per line limitation The number of characters will be reduced by 5 for each graphics symbol panel being activated A typical Highway 401 Compass System CMS has the following dimensions and specifications 13 metres wide 3 metres tall 0 5 metre deep Each sign weighs approximately 3000 kg The display face is composed of two 35 pixels by 35 pixels full matrix panels on each side plus 3 lines of line matrix in the middle with 105 pixels by 7 pixels each The total number of pixels on each CMS is 4655 Each pixel is made

    Original URL path: http://www.mto.gov.on.ca/english/traveller/trip/compass-ftms.shtml (2014-08-11)
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  • Traveller's Road Information Portal - About COMPASS - Systems in Operation
    403 404 427 410 Traffic Management Strategies The GTA Compass System employs four traffic management strategies that complement each other Detection and Confirmation Incident Management Motorist Advisory Congestion Management Effective traffic management on busy urban freeways such as Highway 401 begins with timely detection and confirmation of traffic incidents or slowdowns Incident management procedures that provide coordinated on site activities by emergency response personnel can preserve and protect human life maintain a reasonable level of safety for all participants minimize delay to the travelling public and minimize damage to public private property Timely and accurate traffic condition information must be supplied to motorists to allow them to choose an alternate route and lessen their chances of collision with stopped vehicles ahead Compass combines all of the above strategies and has produced significant benefits Related links City of Toronto RESCU Cameras Top of page Mississauga QEW Compass System The Mississauga Compass System constructed on the Queen Elizabeth Way in 1975 was the first system installed in Ontario It was designed to smooth the flow of traffic between Erin Mills Parkway and Hurontario Street where large number of vehicles entering the freeway during morning rush hours created stop and go driving conditions In 2000 the Mississauga COMPASS Traffic Operations Centre was closed and the equipment on QEW through Mississauga was integrated into the Burlington system Traffic Management Strategies The Mississauga Compass System employs five traffic management strategies that complement each other Detection and Confirmation Incident Management Motorist Advisory Congestion Management Demand Management see below Demand Management Unique to the Mississauga Compass System is the use of Ramp Metering as a demand management strategy Vehicle access to the freeway is regulated through the use of ramp metering signals on interchange ramps These computer controlled signals which look like standard traffic signals allow vehicles onto the freeway at a specified rate to maintain optimum traffic flows At the same time queue detectors prevent backups on the access ramps Experience shows that ramp metering shortens overall trip times for motorists even though there are short waits at the ramp signals On the QEW ramp metering has been placed on eastbound access ramps between Ford Drive and Cawthra Road It only operates for about three hours in the morning on weekdays yet makes a significant contribution towards improvement of traffic flows on the freeway Top of page Burlington Compass System The Burlington Compass System was installed in 1986 for the purpose of alleviating traffic congestion particularly during construction activities and peak traffic times on the Burlington Bay James N Allan Skyway It soon proved its worth by enabling operators to quickly detect traffic slowdowns disabled vehicles and collisions The result was a reduction in traffic congestion accidents and delays on the Skyway corridor Traffic Management Strategies The basic components of the Burlington Compass System are the same as the other systems It utilizes the following traffic management strategies Detection and Confirmation Incident Management Motorist Advisory Unique to the Burlington Compass System is an interconnection with the

    Original URL path: http://www.mto.gov.on.ca/english/traveller/trip/compass-sio.shtml (2014-08-11)
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  • Traveller's Road Information Portal - About COMPASS - Traffic Management Strategies
    confirmed the response and clearance must be managed so as to preserve and protect human life maintain a reasonable level of safety for all participants fulfil legislative requirements minimize delay to the travelling public and minimize damage to public private property In a major incident these are complex and often competing factors Successful incident management can be facilitated by hi tech equipment but is largely dependent on inter agency co ordination education and on site personnel The Traffic Operations Centre is the focal point for the MTO s freeway management activities within the area it controls Not only is all the information from the Compass System transmitted to this point but this is the same centre that receives all road condition construction and maintenance activity reports Due to the abundance of information available the operations centre can often play a major co ordinating role in incident management situations Private towing vehicles have free access to the highway and generally provide prompt but not necessarily an inexpensive service The Ontario Provincial Police have jurisdiction over provincial freeways and are actively involved in incident management Some cruisers are equipped with push bumpers and lighted arrow boards to clear and protect accident sites Police personnel are key players in a large portion of the incidents and their response time is critical Early detection of problems through the Compass system allows for easier and more efficient co ordination of response activities Top of page Motorist Advisory In order to minimize the traffic impact of an incident motorists must be supplied with timely accurate and useful information This may allow them to divert around the problem area or at least will lessen their chances of colliding into the end of queue of stopped vehicles on the freeway Compass Systems use changeable message signs CMS located prior to strategic diversion points where motorists can choose between alternate routes Within seconds of the confirmation of an incident the central computer recommends a specific set of signs and messages based on the location and nature of the incident The operator must review and approve the response plan before the messages are dispatched to the signs In addition the Traffic Operations Centre staff in Toronto Compass Systems operate a Traffic and Road Information System TRIS covering all provincial highways within the Greater Toronto Area and the Niagara Peninsula Traffic reports are automatically faxed to the media and emergency services on both a requested and an emergency basis The traffic reporting media can be an extremely effective tool for communicating with motorists An effective motorist advisory strategy not only encourages diversion and driver vigilance it also reassures the travelling public that the responsible agencies are aware of the problem and doing their best to manage the situation Top of page Congestion Management Regardless of whether congestion is being caused by an accident or normal rush hour traffic the changeable message signs are capable of automatically displaying information related to the level of congestion on the freeway In the Toronto Compass

    Original URL path: http://www.mto.gov.on.ca/english/traveller/trip/compass-tms.shtml (2014-08-11)
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  • Traveller's Road Information Portal - About TRIS
    and to subscribers via email primarily radio media With an increasing demand for traffic information in the Greater Toronto Area and Niagara Peninsula motorists can receive timely and accurate reports directly from the Internet or in their vehicles through commercial radio The Ministry s Compass Traffic Operation Centre is the main communications centre for all provincially maintained highways in the GTA Compass operators enter traffic event information into TRIS which in turn generates World Wide Web files and email ready traffic reports TRIS traffic congestion information is constantly updated from the Highway 401 and QEW Mississauga Compass Advanced Traffic Management Systems for predefined sections along Highway 401 and the QEW in the Toronto and Peel Regions TRIS World Wide Web service report types Congestion Information Current congestion management information updated every five minutes for pre defined sections along Highway 401 and QEW currently Metro Toronto and Peel regions only Unscheduled Traffic Events Any unplanned event including collisions breakdowns emergency roadwork vehicle fire spill road conditions etc per region Scheduled Traffic Events Any event that is known in advance including maintenance construction special events etc per region TRIS media email service report types Unscheduled Traffic Events Any unplanned event including collisions breakdowns emergency roadwork vehicle fire spill road conditions etc per region and current traffic congestion information for pre defined sections along Highway 401 and the QEW currently Metro Toronto and Peel regions only Scheduled Traffic Events Any event that is known in advance including maintenance construction special events etc per region Emergency Traffic Events Any event Unscheduled or Scheduled that has been declared to have a severe impact on traffic flow This event type is unique in that when declared it automatically emails the traffic report to all subscribers immediately Highway Bulletins News releases primarily regarding long term construction closures

    Original URL path: http://www.mto.gov.on.ca/english/traveller/trip/tris.shtml (2014-08-11)
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  • Traveller's Road Information Portal - Provincially Maintained Highways
    QEW HWY 406 East Main St Welland QEW HWY 420 Rainbow Bridge Niagara Falls Montrose Ave EAST MAIN ST WELLAND Hwy 140 Farr Rd Wellington St EASTPORT DRIVE QEW Hwy 2 THOROLD STONE RD Niagara Rd 70 Hwy 58 Davis Rd WOODLAWN RD Hwy 406 Seaway Mall Dr Top of page City of Hamilton Provincial Highway Starting from Ending at QEW Winona Rd Appleby Line HWY 5 Hwy 6 Hwy 52 HWY 6 Greens Rd Hwy 401 HWY 8 Hwy 5 Branchton Rd HWY 403 Burlington QEW Garden Ave Top of page Halton Region Provincial Highway Starting from Ending at QEW Ford Dr Burloak Rd HWY 7 King St Halls Rd HWY 401 Hwy 407 ETR Hwy 6 North HWY 403 Mississauga Oakville Upper Middle Rd QEW HWY 407 ETR Winston Churchill Blvd QEW HWY 403 Burlington Highway 407 ETR is maintained by 407 International Inc Top of page Peel Region Provincial Highway Starting from Ending at QEW Dixie Rd Winston Churchill Blvd HWY 7 Hwy 410 Bovaird Dr Winston Churchill Blvd HWY 9 Albion Trail Hwy 10 24 South junction HWY 10 Mayfield Rd Hwy 9 HWY 401 Etobicoke Creek Ninth Line Rd HWY 403 Mississauga Oakville Hwy 410 401 Hwy 5 HWY 407 ETR Hwy 50 Winston Churchill Blvd HWY 409 Airport Rd Lester B Pearson International Airport HWY 410 Hwy 403 Heart Lake Rd Highway 407 ETR is maintained by 407 International Inc Top of page City of Toronto Provincial Highway Starting from Ending at QEW East Mall Evans Ave West Mall HWY 400 Black Creek Dr Steeles Ave HWY 401 Rouge River Renforth Dr HWY 404 York Mills Rd DVP Steeles Ave HWY 409 Hwy 401 Viscount Rd HWY 427 Browns Line Steeles Ave Top of page York Region Provincial Highway Starting from Ending at HWY

    Original URL path: http://www.mto.gov.on.ca/english/traveller/trip/provroads.shtml (2014-08-11)
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