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  • TRH Medical Equipment Services
    Repairs Equipment Q What is the process for repairing equipment A Contact us with the issue and request either in shop or on site service We will quickly repair your equipment and send you a post repair report Q Can you repair our equipment during our off hours A TRH services is flexible we work around you and can change our hours to better suit your needs Q Is there a warranty on repairs A Yes 30 days on all our repairs Q Does TRH Services track equipment history A We track all repairs and preventative maintenance done on all equipment This information is kept confidential and is available to the customer that owns the piece of equipment This information is used for accreditation it meets and exceeds all standards put forth by the Government of Canada Q How do I ship equipment or return items to you A To ship equipment to us you need a RGA Number Return Good Authorization for tracking the equipment To receive a RGA Number for your shipment simply call us and provide the following information phone number contact name address and the reason for shipping to our facility We then track the equipment to ensure it arrives within 5 days A representative will contact you upon the shipment s arrival top Sales Purchasing Q How do I purchase supplies parts and services from TRH Services A There are a number of ways for you to purchase supplies parts and services from TRH Services Purchase by phone is most popular however orders can be placed via fax e mail or in person Q Do I need an account to buy items form you A Yes but setting up an account is easy we only require Company name Phone number s Address Q Do we

    Original URL path: http://www.trhservices.ca/faq.html (2014-10-22)
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  • TRH Medical Equipment Services
    TRH Services issues a bi annual newsletter highlighting our latest progress services and web features We encourage you to follow us on Facebook and Twitter for live updates on what s new with TRH Services Scroll down to view the

    Original URL path: http://www.trhservices.ca/news.html (2014-10-22)
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  • TRH Medical Equipment Services
    Methods Ship your equipment using your account with a shipping company if you have one If you do not have an account with a courier you can request a specific company and we will bill you the shipping costs Ship through our courier We generally work with FedEx but occasionally use Canada Post UPS or Crown Courier If provided we will give you the tracking number once your equipment has

    Original URL path: http://www.trhservices.ca/policyship.html (2014-10-22)
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  • TRH Services: Medical Equipment Services
    management emergency services sales equipment part sourcing rentals quotes FAQ newletters bioNEWS Archives Select the images below to view each page of our newsletter online Zoom in and out by clicking on the image Fall 2010 In this issue new

    Original URL path: http://www.trhservices.ca/archives.html (2014-10-22)
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  • TRH Medical Equipment Services
    very best to take all the necessary precautions to ensure that no information is divulged without the prior consent of the user Please read the following to learn more about our Privacy Policy How we gather information TRH Services collects information when you use our products and for account setup Employees of participating companies may have identifying information such as names and addresses TRH Services automatically receives and records information on our server logs from your browser including your IP addresses and the page that you requested How we use your information TRH Services uses information that identifies its customers for contact information billing equipment history etc TRH Services WILL NOT sell or distribute any of the information that it gathers to any entity How we protect your information TRH Services strictly protects the security of your personal information and honours your choices for its intended use We carefully protect your data from loss misuse unauthorized access or disclosure alteration or destruction Cookies IP Addresses TRH Services may deploy Cookies to your computer This is a common Internet practice which is not meant to be malicious or intrusive Instead it is used to help to make your web experience more

    Original URL path: http://www.trhservices.ca/policyprivacy.html (2014-10-22)
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  • TRH Medical Equipment Services
    To return an item please follow these steps Double check the date because some dates stamped on products are the dates of manufacturer not expiration Please make a photocopy of your invoice and include the photocopied invoice in the shipment Write the RGA number on the copied invoice Place all the items to be returned in a corrugated box you are responsible for sending the packages back to our office If you have any further questions please give us a call at 519 893 9488 Please Note Returned items received without prior authorization RGA may result in the returned item being denied credit and or repair Terms Returnable products may be returned up to 30 days after purchase Returnable products must be in new re sellable condition and safety seal unopened All parts and accessories must be included and in original packaging Shipping Fees are non refundable and return shipping is the responsibility of the customer If your orders shipped for free and you are returning it we will deduct the original outbound shipping costs from your refund Items with expiry dates of less than 6 months are not returnable Return orders are subject to an 18 to 40 restocking

    Original URL path: http://www.trhservices.ca/policyreturn.html (2014-10-22)
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  • TRH Medical Equipment Services
    Agreement In effect since September 1 2008 Discounts Depending on the buying power of our customers they may be entitled to a discount on some or all of our products The discount varies based on the amount a customer spends with us each year The more that is purchased by our customers the more they save Shipping and handling fees can also be waived based on the buying power of our customers Pricing TRH Services strives to provide you with accurate and current price information on our website However misprints in our prices may occasionally occur We reserve the right to correct any error in pricing at any time on our website We also reserve the right to cancel or reject any order that is placed on our website All prices are listed in Canadian dollars with that said TRH Services will accept Canadian currency only Our prices are subject to change without notice or warning How to order Ordering can be done by recording any of the product ID numbers and e mailing faxing them to TRH Services Once TRH Services receives the e mail fax we will provide you with an invoice of the total cost For more

    Original URL path: http://www.trhservices.ca/policyweb.html (2014-10-22)
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  • with a courier you can request a specific company and we will bill you the shipping costs Ship through our courier We generally work with FedEx but occasionally use Canada Post UPS or Crown Courier If provided we will give you the tracking number once your equipment has been shipped Handling Fee All shipments leaving our facilities are subject to a handling fee associated with the product  This fee

    Original URL path: http://www.trhservices.ca/printship.html (2014-10-22)
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